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Quicken Loans vs. Veterans United mortgages

Veterans United caters to military members, but how does it compare to Quicken Loans for mortgages?

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How do Quicken Loans and Veterans United compare?

Quicken Loans logo
Veterans United logo
  • Consider this lender if you’re after a quick closing.
  • Choose another lender if you want a HELOC.
  • Consider Veterans United if you want a top-rated VA lender.
  • Choose another lender if you want a home equity loan or HELOC.

Read review

Read review Go to Veterans United site

Loans offered

  • Conventional
  • Refinance
  • Jumbo
  • HELOC
  • FHA
  • VA
  • USDA
  • Conventional
  • Refinance
  • Jumbo
  • HELOC
  • FHA
  • VA
  • USDA

Minimum credit score

Conventional: 620

Conventional: 620

States available

Available in all states

Available in all states

Pros

  • Large jumbo loans available
  • Flexible repayments
  • Online loan support
  • Fast turnaround
  • High customer ratings. Veterans United has high customer ratings, even on the BBB, where a majority of customers go to complain.
  • Streamlined application. Its online application for preapproval takes just a few minutes.
  • 24/7 customer service. VU's helpline is always open, with mortgage specialists available whenever best meets your schedule.

Cons

  • Application deposit
  • Two-step process
  • Hard credit pulls
  • No equity or specialty mortgage products. VU's mortgage offerings are more traditional, and the only way to access your home's equity is to refinance your loan.
  • Little info on non-VA loans. It can be hard to find information on VU's non-VA mortgages on its website.
  • Limited branch locations. This lender offers loans in all 50 states, but in-person service is limited to 17 states.

Customer reviews

Quicken Loans is accredited with the Better Business Bureau (BBB) and as of November 2020 has 3.67 stars out of 5 based on 1,930 customer reviews. On Trustpilot, the lender has 4.4 out of 5 stars with 16,814 customer reviews. Most reviews praise the attentive, personalized service they receive from its mortgage officers. Even when dealing with multiple representatives, borrowers report a keen attention to detail. Borrowers liked using Quicken Loan’s MyQL to track the progress of their loan. However, some complaints point to hard credit inquiries without authorization during the application process. There are also reports that loan advisors were aggressive when trying to close the loan.
As of February 2022, Veterans United has an A+ rating with the Better Business Bureau (BBB) for closing 89 customer complaints in the last three years. VU also rates 4.82 out of 5 stars with 1,877 BBB reviews. There are 8,307 reviews on TrustPilot, where Veterans United has 4.9 stars out of 5. Reviews praised Veterans United for creating an easy experience for clients to reach their goals.

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Compare top brands by home loan type, state availability and credit score. Select See rates to provide the lender with basic property and financial details for personalized rates.

Disclaimer: The partners on Finder's mortgage comparison tables are sorted in alphabetical order.

1 - 2 of 2
Updated regularly
Name Product USFHL Loan products offered State availability Min. credit score ‎
Rocket Mortgage
Not rated yet
Rocket Mortgage logo
Conventional, Jumbo, FHA, VA, Refinance
Available in all states
620
See rates
(888) 329-4989
Apply online for free and lock in your rate for 90 days.
Veterans United
Not rated yet
Veterans United logo
Conventional, FHA, VA, USDA, Jumbo, Refinance
Available in all states
620
See rates
More Info
Veterans United stands out from other lenders for its focus on serving the military community.
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