MoneyGram’s history can be traced back to 1940 when the Minneapolis of Travelers Express Co. Inc. was founded. This was a company that specialized in money orders and electronic payments. In 1998, Travelers Express’s parent company, Viad Corp, purchased Denver-based MoneyGram Payment Systems, Inc. to form MoneyGram. Now MoneyGram is powered by OFX, a trusted foreign exchange service with offices around the globe.
As an individual, publicly traded entity, MoneyGram is the world’s second-largest money transfer company, boasting $1.45 billion in annual revenue. With an excess of 350,000 agent locations in more than 200 countries and territories and territories around the world, MoneyGram is pursuing an aggressive expansion program to ensure continued growth and success. As well as transfers placed through its worldwide agents, MoneyGram also offers a range of online, mobile, account deposit and ATM transfer options.
If you need help, call 24/7 toll-free at 1-800-666-3947 or complete a help form online.
How does MoneyGram protect my money?
MoneyGram prioritizes protecting your banking information when you make a transfer. Over its many years in business, it has installed a number of safeguards.
Established and licensed. Founded in 1940, MoneyGram is a licensed money transmitter that’s successfully completed millions of transfers.
Tracking. You can easily track your transfer online by entering your last name and the reference number in your confirmation.
Secure connection. Using physical, technical and administrative security measures, its website is verified by Entrust, Inc.
Accountability. MoneyGram (MGI) is listed on NASDAQ.
How do I report suspicious activity to MoneyGram?
MoneyGram will never email you to confirm passwords, transaction details or personal information. If you are the recipient of an email from someone claiming to be MoneyGram, do not respond. If you’re wary about an email or phone call, contact your local authorities and MoneyGram’s Customer Care Center at 1-800-926-9400.
MoneyGram reviews and complaints
MoneyGram has an NR (No Rating) rating with the Better Business Bureau and is not accredited with the organization. And over at Trustpilot MoneyGram gets 4 out of 5 stars as of October 14, 2020.
You can cancel a transfer with MoneyGram online either through your MoneyGram account or using the Track a Transfer tool.
If you have a MoneyGram account, log in to your account, go to your transaction history and cancel the transfer from your Transaction Details page.
If you sent the transfer online but do not have a MoneyGram account, use Track a Transfer to look up your transaction and then cancel it from the Transaction Details page.
No. MoneyGram allows you to use its online transfer service as a guest if you do not wish to sign up for an account.
The maximum amount MoneyGram allows you to transfer online to most countries and territories is $6,000. You can send more in person, but remember you must pay the full amount plus fees in cash if you send money at an agent location.
This varies depending on where you are sending your money, time differences, systems availability and local laws. For example, deposits into Mexican accounts are regularly completed in as little as one hour, while deposits to Indian accounts typically take up to three hours to complete, and deposits to most countries in Europe arrive in your recipient’s bank account the next day.
If you choose the cash pickup option for your transfer, the money is typically available to your recipient for collection within minutes.
In most cases, you will have to use cash to pay for these transactions. If you are sending money online, you have more options – you can pay with a credit or debit card, or pay directly from your bank account. Remember that paying with credit or debit card can incur higher fees.
Marc Terrano is a lead publisher and growth marketer at Finder. He has previously worked at Finder as a publisher for frequent flyer points and home loans, and as a writer, podcast host and content marketer. Marc has a Bachelor of Communications (Journalism) from the University of Technology Sydney. He’s passionate about creating honest and simple reviews and comparisons to help everyone get value for money. See full bio
How do you know if your international money transfer made it safely? Learn how to track or cancel, and find out what your rights are when it comes to sending money.
Yes, it is possible to send money to Yemen from Saudi via Moneygram. You have an option on how your recipient will receive the money, cash pick up through Moneygram agent location or may withdraw the money from their bank account.
I hope this helps.
Kind regards,
Bella
AlanaFebruary 8, 2019
How long is the reference number good for? And can I still pick up the money if it’s been a week or two?
AshFebruary 12, 2019
Hi Alana,
Thank you for reaching out to finder.
The Recipient can claim the money through MoneyGram up to 90 days from the date it was sent.
I hope this helps.
Please do not hesitate to reach out again to us if you have additional questions.
Cheers,
Ash
MelisaMay 4, 2018
Can i send money to Puerto Rico from Checotah , Oklahoma?
joelmarceloMay 5, 2018
Hi Melisa,
Thanks for leaving a question on Finder. Yes, you can use Moneygram to send money to Puerto Rico. If you would like to compare, you may see which company will suit you best when it comes to sending money to Puerto Rico.
Cheers,
Joel
KhanJune 19, 2017
I wanna send 11000 Saudi riyal to Pakistan mezzanine bank account. How much rupees will be that
Finder
haroldjacobJune 20, 2017Finder
Hi Khan,
Thank you for your inquiry.
To compare how much it would cost you can use the section where it says “Compare MoneyGram to other global brands”. It till help you to compare which brands will best sit for your personal requirements.
I hope this information has helped.
Cheers,
Harold
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هل ممكن تحويل أموال الي اليمن
Hi تحويل
Thanks for your inquiry.
Yes, it is possible to send money to Yemen from Saudi via Moneygram. You have an option on how your recipient will receive the money, cash pick up through Moneygram agent location or may withdraw the money from their bank account.
I hope this helps.
Kind regards,
Bella
How long is the reference number good for? And can I still pick up the money if it’s been a week or two?
Hi Alana,
Thank you for reaching out to finder.
The Recipient can claim the money through MoneyGram up to 90 days from the date it was sent.
I hope this helps.
Please do not hesitate to reach out again to us if you have additional questions.
Cheers,
Ash
Can i send money to Puerto Rico from Checotah , Oklahoma?
Hi Melisa,
Thanks for leaving a question on Finder. Yes, you can use Moneygram to send money to Puerto Rico. If you would like to compare, you may see which company will suit you best when it comes to sending money to Puerto Rico.
Cheers,
Joel
I wanna send 11000 Saudi riyal to Pakistan mezzanine bank account. How much rupees will be that
Hi Khan,
Thank you for your inquiry.
To compare how much it would cost you can use the section where it says “Compare MoneyGram to other global brands”. It till help you to compare which brands will best sit for your personal requirements.
I hope this information has helped.
Cheers,
Harold