CurrencyFair
As of July 2019, ING no longer offers international transfers from any of its accounts. If you’re an ING customer and you want to send money overseas, you can only do so by using a third-party transfer service.
Keep reading for full details of what happened to ING’s international transfer service and what you need to do to make an overseas payment.
ING previously offered customers international money transfers through a partnership with OFX.
However, as of July 2019, this service has been discontinued. As a result, ING no longer offers international transfers from any of its accounts.
If you’re an ING corporate or institutional account holder in the United States and want to make an overseas payment, you will no longer be able to transfer directly from your ING account. Instead, you’ll have to use a third-party money transfer service to complete your transaction.
ING Direct provided a convenient and competitive international transfer service managed by OFX, an Australian foreign exchange specialist established in 1998.
The ING Direct International Transfers service provided by OFX was also available to business customers. It offered competitive exchange rates for small to medium businesses and the same fee structure as applied to personal customers. Every client was also assigned to an accredited foreign exchange dealer to help manage their international payments.
ING Direct no longer offers international transfers to its customers. Instead, you can compare all money transfer providers to find the cheapest and safest way to send money overseas.
Whether products shown are available to you is subject to individual provider sole approval and discretion in accordance with the eligibility criteria and T&Cs on the provider website.
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Is your international payment process RTGS, real time gross settlement ?
Hi Sabeth,
Thanks for your question.
The ING Direct International Transfers are offered by OFX. With OFX, you can order an expedited payment through RTGS for a small fee, but these expedited payments may be limited to certain currencies and are expedited on an individual basis. In such cases, OFX delivers your funds within two hours (although the funds may arrive within five minutes). Please visit OFX official website if you like to know more about RTGS.
Cheers,
May