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A fairly newcomer on the scene, Direct Auto Insurance was founded in 1991, while Progressive has been around since 1937. Both offer low rates by providing discounts, but there are few other similarities.
Direct Auto only services 13 states and gets a dreadful F from the Better Business Bureau. However, they do offer coverage to “high-risk” drivers, and even help them file an SR-22, if necessary. At the other end of the spectrum, Progressive gets an excellent A+ from the BBB and provides auto insurance in all 50 states.
Progressive is a standard provider available everywhere, and you’ll probably find the best rates from this provider unless you’re a high risk driver.
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|
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|---|---|
| Discover coverage that’s broader than competitors, valuable discounts up to 30% off and perks like shrinking deductibles that reward no claims. | Qualify for car insurance stacked with multiple discounts, whether or not you have a spotty driving record. |
| All 50 states & DC | AL, AR, FL, GA, LA, MS, MO, NC, SC, TN, TX, VA |
| Optional | Optional |
| No | No |
| Yes | No |
| Yes | No |
| Yes | Yes |
| online phone |
phone |
| 12 months 6 months |
monthly custom |
| Yes | Yes, up to 10% |
| Yes | Yes, up to 10% |
| Yes | Yes, up to 15% |
| Yes | Yes, up to 25% |
| Yes, up to 10% | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes, up to 10% |
| No | No |
| Yes | Yes, up to 10% |
| Yes | No |
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* Based on Better Business Bureau’s company rating
** Based on the 2016 U.S Auto Claims Satisfaction Study
The clear winner here is Progressive. The provider offers more discounts and has a much better reputation for customer service. But if you are a high-risk driver and can’t get coverage through Progressive, Direct Auto might be your only option. If neither one’s right for you, compare car insurance options to find the best policy for you.
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