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Geico towing insurance and roadside assistance

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No matter how well you plan, a flat tire or a dead battery is bound to happen eventually. One way to get back on the road quicker is by adding towing insurance to your policy.

What does Geico’s emergency roadside service cover?

With Geico’s roadside assistance, you get 24/7 help for:

  • Jumpstarts for dead car batteries
  • Labor to change flat tires
  • Towing that’s not related to an accident
  • Lockout services for up to $100

Does Geico’s emergency roadside service cover reimbursements?

Yes. If you’ve recently accessed the services of Geico’s towing coverage and paid out of your own pocket, you can submit the original copy of your road service bill along with your policy number to Geico to get your reimbursement check.

Send your reimbursement requests for towing services to towingrefund@geico.com, or fax them to Geico’s offices at 866-954-3761. You can also send in your request by mail to:

  • GEICO
  • Emergency Road Service
  • PO Box 8075
  • Macon, GA, 31208-8075

How do I get Geico towing insurance?

You can add Geico’s emergency roadside service coverage to your policy for $14 a year, per car. If you’re already a policyholder, log in to your account from the emergency roadside service page and follow the steps to add the coverage to your existing plan.

If you’re not a Geico customer, you’ll need to first sign up for Geico car insurance or transfer your policy and include emergency roadside assistance in your options.

Do I need emergency roadside service on my Geico policy for towing to be covered?

Yes. To avoid paying out of pocket for towing, you’ll need to add roadside assistance to your existing Geico policy. This could cost as little as $14 a year for each car on your policy.

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How do I request a tow from Geico?

Get roadside assistance from Geico for as little as $14 annually for each car to get back on the road more quickly. If you’re stranded with a flat tire, call for help with Geico’s emergency roadside service (ERS) through Geico’s mobile app, then:

  1. Tell Geico what’s wrong. Select your need from a list of roadside emergencies. Click Save to continue.
  2. Confirm your information. Your car’s make, model and color will pop up on the next screen. If the info is correct, click Save.
  3. Confirm your location. Geico’s app uses your phone’s GPS to find your location. If your location on the map is correct, click Submit. After you confirm, you’ll receive an incident number and an ETA for your assistance. Refresh the screen for real-time updates.

Bottom line

For a small additional cost, Geico’s emergency roadside service offers 24/7 roadside assistance for flat tires, jumpstarts, lockouts and more. Compare more coverage options and companies that offer roadside assistance to create your ideal policy.

Frequently asked questions

How many times a year can I use Geico’s towing service?

You can use Geico’s towing service five times per year.

How long does it take to get reimbursed for a tow?

It takes three to five business days to receive reimbursement after the service is performed.

Is there a limit to towing distance, or the miles I can be towed?

Once you call Geico, they’ll find the closest dealership within a 20 mile radius and call for a towing service to help you take the car there. This service is 100% covered.

If you need to take your car to a specific dealership outside the 20 mile radius, you would have to pay out of pocket and ask for reimbursement at a later date.

Are there any exclusions to coverage?

There are no exclusions.

What do customers say about Geico towing?

The majority of reviews on Geico’s site for its towing service are excellent, with 82% of the reviews being five stars. Keep in mind that these reviews are from Geico’s site, and people tend to leave reviews on the brand site if they had either an awful or amazing experience.

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Publisher

Roslyn McKenna Ayers is insurance manager at ValuePenguin and a former publisher at Finder, specializing in home and auto coverage. Her expertise and analysis has been featured on Bankrate, MSN and Reader's Digest. She holds a BA in writing and communications from Maryville College. See full bio

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24 Responses

    Default Gravatar
    TyMarch 27, 2018

    If I have roadside assistance and I’m in the vehicle with another driver can I use my roadside assistance for tow truck if they don’t have roadside assistance

      AvatarFinder
      JoshuaMarch 27, 2018Finder

      Hi Ty,

      Thanks for getting in touch with finder.

      The Geico towing insurance and roadside assistance policy covers the vehicle you specify on your application. It is not for any vehicle that you ride on or use. So, in your question, the answer would be no.

      You may also want to read the terms and conditions of your cover to learn more.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

    Default Gravatar
    Dawn29March 19, 2018

    Does Geico Roadside assistame cover pinching? If so what is covered for winching and what is not included? I know some Roadside assistance only covers 10 feet from the road and things like that. This is why I am asking. Thanks I’m currently stuck in the mud. Can I wait for the mud to dry, rain to dry up and drive right out?

      AvatarFinder
      JoshuaMarch 25, 2018Finder

      Hi Dawn29,

      Thanks for getting in touch with finder.

      These are the things that Geico covers:

      – Jump-starts for dead car batteries.
      – Labor to change flat tires.
      – Towing that’s not related to an accident.

      As you can see, winching isn’t part of their cover. They also only provide roadside emergency assistance and might not be able to help you if in case you are stuck on an unpaved and rugged terrain. However, I would still advise you to directly get in touch with them to get a more personalised answer.

      If you’re open to checking other options, please feel free to explore car insurance roadside assistance cover.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

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