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Capital One vs. Chase bank accounts
How this banking giant compares to a smaller online institution.
Chase is one of the biggest banks in the country, with Capital One accounts holding their own in the online market. Compare customer service, account features, rates and fees among these two institutions.
Pros and cons of Chase vs. Capital One
Chase
Pros
- More branches. One of the largest branch networks in the country with more than 4,700 brick-and-mortar locations
- Sign-up bonuses. You may qualify for sign-up bonuses for new accounts.
- Larger product lineup. Chase has a much larger product lineup, with its college 529 Plan, mortgages and lines of credit.
Cons
- Lower rates. Chase’s interest rates fall well below the national average — and are much lower than Capital One.
- Higher fees. Chase’s monthly fees and other service charges are higher than Capital One’s.
Capital One
Pros
- Higher rates. You’ll earn far more interest on Capital One’s deposit accounts.
- Lower fees. Capital One has lower service fees on all of its accounts.
- More ATMs. Customers have access to 39,000 ATMs compared to Chase’s 15,000.
Cons
- Fewer products. Capital One has fewer financial products than Chase, so you might need to go elsewhere for home loans and investment products.
- Limited customer service. You’ll only get automated assistance after hours.
- No sign-up bonuses or rewards. While Capital One offers some rewards credit cards, you won’t get sign-up bonuses or rewards on its deposit accounts.
Chase vs. Capital One savings accounts
Chase offers two savings accounts that offer APYs between 0.01% to 0.11% — if you have a balance of at least $250,000. Capital One only offers one account, but it’s the clear winner in this category for its much higher APY and lower fees.
Winner: Capital One
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Chase vs. Capital One checking accounts
Chase offers three standard checking accounts compared to Capital One’s single option. However, there are no monthly fees for the Capital One account and you’ll earn a minimum of interest, making it the much stronger option here.
Winner: Capital One
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Chase vs. Capital One certificates of deposit
Both banks offer multiple certificates of deposit, but Chase has far more term options. However, its rates pale in comparison to what its competitor offers, making Capital One the winner in this category.
Winner: Capital One
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Other products from Chase and Capital One
Both banks offer a range of other products, but Chase is a much larger institution with a broader product lineup.
- Personal, car and student loans
- Home loans and refinancing
- Credit cards and reloadable cards
- IRAs
- Business and commercial banking
- Brokerage accounts
- Student and military banking
- You Invest
- Chase Private Client
Chase
- Car loans
- Home loans and refinancing
- Credit cards
- IRAs
- IRA CDs
- Business and commercial banking
- Kid and teen checking
Capital One
Chase and Capital One branches and ATMs
Customer service is available seven days a week for both banks, but Chase’s customer service is far more accessible:
| Chase | Capital one | |
|---|---|---|
| Branches | More than 4,700 | 550 + 35 Capital One Cafés |
| ATMs | More than 15,000 | 39,000+ |
| Customer service |
|
|
Special features of Chase and Capital One
Both banks have special features that make them stand out from their competition:
| Chase |
|
| Capital One |
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Winner: Tie
Bottom line
Chase and Capital One offer significantly different banking experiences with a range of banking products. If you prefer online banking with higher rates and lower fees, Capital One could be for you. Go with Chase if you want more branch access and opening bonuses. If you want to compare more options, you may find something that better meets your needs.
Frequently asked questions
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