Sainsbury’s were the first UK supermarket to open a bank way back in 1997. In 2014, they took full ownership of Sainsbury’s Bank, and are now offering a full range of financial products – including travel money.
Sainsbury’s have travel money bureaux at various Sainsbury’s supermarkets across the UK. As well as picking up from the shops, you can also order by phone, online, and delivered to your home.
As you might expect, regular shoppers and Nectar card holders can receive additional points and preferential rates.
What services does Sainsbury’s offer?
Air Money offer four travel money services.
Travel Money Card. You can load your currency onto a Sainsbury’s Travel Money card.
Click & Collect. Order your money online and collect from any Sainsbury’s Bureau de Change.
Home Delivery. Alternatively, you can have your cash delivered to your door.
Orders for collection at any Sainsbury’s Travel Money bureau are subject to a maximum value of £2,500 per person per day, whereas orders for home delivery are subject to a maximum value of £2,500 per person per day.
All home delivery orders are subject to a minimum order value of £100. There is no minimum order value for orders for collection.
How soon can I get my money?
Orders for collection at a Sainsbury’s Travel Money bureau
If you choose to place an order for collection, you can order up to 14 days in advance from today. You can also order Euros or US Dollars for next day collection. Some locations also offer other currencies for next day collection, the earliest date available will be selectable after you have entered your currency and collection location on the order screen.
Orders for home delivery
If you choose to place an order for delivery to your home, you can select a specific working day for delivery up to 14 days in advance of this delivery date. Please note that Saturday deliveries are not guaranteed. If you have chosen a Monday delivery, Royal Mail may attempt delivering on Saturday. The earliest day you will be able to select for delivery is:
Order Date
Delivery Date
Before 2pm, Monday to Thursday
Next working day before 1pm
After 2pm, Monday to Wednesday
Two working days later before 1pm
After 2pm on Thursday, and before 2pm on Friday
Saturday or Monday before 1pm (no guarantee on Saturday deliveries)
After 2pm on Friday and any time on Saturday and Sunday
Tuesday before 1pm
How safe is my money?
Your money is insured by Royal Mail Special Delivery. If your order isn’t delivered, contacting Sainsbury’s at the beginning of the dispute process is the best course of action.
Are there any fees I might have to pay?
Home delivery is free for all orders of £500 or more. For orders below £500 the fee is £5.
Customer service information for Sainsbury’s
Email support
Telephone support
In-app or live chat
Contact form
Branch support
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4 Responses
NeilJune 12, 2019
I put in my Sainsbury’s nectar card number in the box but it keeps saying “Please put a valid number to get member rates on Euros.” I’ve done it 6 times.
Finder
CharisseJune 13, 2019Finder
Hi Neil,
Thanks for reaching out to Finder.
If you are trying to get member rate for currency exhange to Euros on Sainsbury’s website, you need to enter the last 11 digits of your Nectar card number and click ‘Confirm’.
If you have double checked that the numbers you have put in is correct but you are still unable to proceed, please contact Sainsbury’s Bank directly so they can assist you further on this matter.
I hope this helps.
Cheers,
Charisse
AliJanuary 19, 2019
I have some Ugandan shillings left from my holiday. Will Sainsbury’s change them back to Pounds?
Finder
CharisseJanuary 21, 2019Finder
Hi Ali,
Thanks for reaching out to finder.
Yes, Sainsbury’s Bank will buy back notes in most foreign currencies and denominations that they sell. You just need to bring your unused Ugandan shillings into one of their travel money bureaux and they can exchange it back to Pounds for you.
Please note that their exchange rates vary from day to day.
I hope this helps.
Cheers,
Charisse
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I put in my Sainsbury’s nectar card number in the box but it keeps saying “Please put a valid number to get member rates on Euros.” I’ve done it 6 times.
Hi Neil,
Thanks for reaching out to Finder.
If you are trying to get member rate for currency exhange to Euros on Sainsbury’s website, you need to enter the last 11 digits of your Nectar card number and click ‘Confirm’.
If you have double checked that the numbers you have put in is correct but you are still unable to proceed, please contact Sainsbury’s Bank directly so they can assist you further on this matter.
I hope this helps.
Cheers,
Charisse
I have some Ugandan shillings left from my holiday. Will Sainsbury’s change them back to Pounds?
Hi Ali,
Thanks for reaching out to finder.
Yes, Sainsbury’s Bank will buy back notes in most foreign currencies and denominations that they sell. You just need to bring your unused Ugandan shillings into one of their travel money bureaux and they can exchange it back to Pounds for you.
Please note that their exchange rates vary from day to day.
I hope this helps.
Cheers,
Charisse