FairFX is a currency exchange platform based in London. Find out what FairFX offers and the fees it charges, to see whether you should get your travel money through the company before you go abroad.
What services does FairFX offer?
FairFX offers 3 services:
Currency Card. A FairFX card is a prepaid travel card. It allows you to stick to a budget, is secure, and is available to use anywhere you see the MasterCard logo.
International payments. This service is for those seeking to transfer money abroad, rather than for those going on holiday. If this is you then check out our international money transfers tool here. (For the purposes of this guide, the rest of the information included here will be referring to FairFX’s Currency Cards and Travel Cash services).
Travel cash. For those who prefer cash, FairFX can send money to your door the next day in over 20 currencies.
Cashback. Customers can earn cashback when they use their FairFX card in-store or online at some of the UK’s top high-street retailers.
What currencies can I order through FairFX?
FairFX offers one card, which can hold up to 20 currencies at a time.
Here’s a list of the main currencies that are available with FairFX. These currencies can be bought as travel cash or loaded on to the FairFX Currency Card.
For your security as well as FairFX’s, there are some limits on how much you can load onto your FairFX Currency Card – and how much you can carry on your card at once.
Minimum you can load: £50
Maximum you can load in one go: £10,000
Maximum you can hold: £50,000
How soon can I get my card?
Once you have ordered your card it can take 3-5 working days for you to receive it. FairFX does not have a fast track service and you cannot collect cards from any collection points.
How safe is my money?
If you lose it or it’s stolen, you can cancel the card. If you think you’ve just misplaced it, you can freeze it. Money you deposit with FairFX is not covered by the Financial Services Compensation Scheme (FSCS), like it would be in a bank, but the money is kept in “safeguarded” accounts so it’s ring-fenced. You can find out more about how this works in our guide to the FSCS.
Are there any fees I might have to pay?
It’s free to use your FairFX Currency Card online or at a point of sale – for example in a shop or restaurant – if you’re abroad and using one of the 20 currencies that you can buy and hold in the account.
Where you could expect to incur fees is at a foreign ATM. FairFX charges a fee and the ATM network provider may add a surcharge. There is also a small FairFX fee for withdrawing money in the UK. And it’s worth knowing that if your card has expired and it has a leftover balance, FairFX will charge you an inactivity fee of £2 a month.
Customer service information for FairFX
Email support
Telephone support
In-app or live chat
Contact form
Branch support
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.
Michelle Stevens is a deputy editor at Finder, specialising in banking, credit, loans and mortgages. She has a journalism degree from the University of Sheffield and has been a journalist for 15 years, writing on topics including fintech, payment systems and retail. In her spare time, Michelle likes to travel, explore new foodie experiences and attempt to improve her own culinary skills. See full bio
Michelle's expertise
Michelle has written 127 Finder guides across topics including:
Learn more about how to deposit your hard-earned cash in a bank account.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Advertiser disclosure
Finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which Finder receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Finder compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
