ACE-FX has three bureau de change branches in the London area; one situated at London Bridge, another in new Canary Wharf’s Canada Place shopping mall and the third most recent bureau de change, in Canary Wharf’s Cabot Place. To cater for those unable to reach their three stores, ACE-FX now runs a postal delivery service for anyone in the UK, with special next day delivery service.
What services does ACE-FX offer?
ACE-FX offers three services:
Cash collection. You can pre-order or pop into a bureau de change to get hard cash.
Cash deliveries. Cash can be delivered to your home via a Royal Mail Tracked delivery.
Pre-paid card. ACE-FX offer a pre-paid card in Pounds, US Dollars or Euros that can be used anywhere the Mastercard symbol is.
The minimum ACE-FX will load on to a prepaid card is £10.
The maximum balance you can have on the prepaid card is £5,000
The most you can change at a bureau is £2,500
How soon can I get my money?
Your money will be delivered as soon as possible via Royal Mail Special Insured recorded Delivery Service, usually by 1pm the next working day.
How safe is my money?
If you are getting money delivered and are not home, a card will be left as the parcel needs to be signed for. The card will let you know where to collect your money from.
Are there any fees I might have to pay?
There are fees associated with using the prepaid card that you should be aware of. Make sure you look at the terms and conditions carefully. There is also a fee of £4.99 for currency deliveries.
Customer service information for ACE-FX
Email support
Telephone support
In-app or live chat
Contact form
Branch support
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.
Matthew Boyle is a banking and mortgages publisher at Finder. He has a 7-year history of publishing helpful guides to assist consumers in making better decisions. In his spare time, you will find him walking in the Norfolk countryside admiring the local wildlife. See full bio
Matthew's expertise
Matthew has written 285 Finder guides across topics including:
Helping first-time buyers apply for a mortgage
Comparing bank accounts and highlighting useful features
XTB and eToro are cheap investment platforms with a lot to offer. We compare the features, fees, account types and more – side by side in eToro vs XTB.
Freetrade and Hargreaves Lansdown are both investment platforms with a lot to offer. We compare their features, fees, account types and more – side by side in Freetrade vs HL.
Bestinvest and Hargreaves Lansdown (HL) are both investment platforms with a lot to offer. We compare their features, fees, account types and more – side by side in Bestinvest vs Hargreaves Lansdown.
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Advertiser Disclosure
Finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which Finder receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Finder compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
