ASDA travel insurance review

Customer rating
★★★★★
Satisfaction survey

Kids are insured free with the family travel policy.

There is currently no phone number for making claims.

ASDA Money offers a range of affordable financial services, including travel insurance. In this guide, we look at what ASDA travel insurance includes and the pros and cons of cover.

What types of policies are on offer?

ASDA Money offers three types of cover:

• Single trip. You’ll be covered for one trip overseas.
• Annual multi-trip. A year’s worth of cover for unlimited trips.
• Family travel. You can cover up to three children for free on this policy.

Cover limits

There are three levels of cover offered by ASDA Money:

• Value. You’ll be protected for up to £20,000,000 for medical expenses, £1,000 worth for personal belongings and £1,000 for holiday cancellations.
• Premium. You’ll be protected for up to £25,000,000 for medical expenses, £1,300 worth for personal belongings and £2,000 for holiday cancellations.
• Superior. You’ll be offered unlimited protection for medical expenses, £2,000 worth for personal belongings and £5,000 for holiday cancellations.

The maximum length of your trips on an annual multi-trip. Cover policy will depend on your choice of cover – for value it’s 35 days, for Premium it’s 45 days and for Superior it’s 90 days.

These are just the cover limits most likely to be important to you. There are many more differences in cover limits between the three levels.

Claims process

To make a claim, you’ll need to download a claim form from the ASDA Money website, fill it in and send it to enquiries@travelclaimsservices.com.

How to contact

For general queries, you can call 0800 138 2373 or email enquiries@travelinsurance.asda.com.

Customer reviews

ASDA Money has received over 50 reviews on Trustpilot. At the time of writing, its average rating was 1.5 out of 5.

Pros and cons

Our verdict

ASDA Money offers good levels of cover with its travel insurance, although the customer service appears to be lacking compared to its competitors.

Frequently asked questions

• Will I be covered if I have a pre-existing medical condition?

  Yes, but you’ll need to declare this when getting a quote.

• What is the maximum age to be covered by ASDA Money travel insurance?

  The maximum age for an annual multi-trip policy is 76. There is no maximum age for a single trip policy.

• How does the family travel policy work?

  With the family travel policy, you can insure up to three children (under 18) for free for every adult who is insured. The children will still be covered when travelling separately.

• Will I be covered when taking part in winter sports?

  The annual multi-trip policy covers winter sports as standard. With a single trip policy, you’ll need to declare that you’re taking part in winter sports if you want to be covered.