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Welcome to the Finder Customer Satisfaction Awards 2025
Our awards are decided by the only votes that really matter – yours. We partnered with the research consultancy Censuswide to ask customers of all the major investing platforms in the UK to tell us about their experiences. Now we can reveal which share dealing platforms were rated the best for customer satisfaction.
Investing Customer Satisfaction Winner
Moneybox
Moneybox takes the top spot this year, with lots of happy investors. 100% of customers said they’d recommend it to a friend and it got the highest overall satisfaction score (4.5/5) – meaning it pipped all the competition to the top spot.
Investing Customer Satisfaction Champions
The customer satisfaction champions were decided by their recommendation scores (the percentage of survey respondents who would recommend the brand to a friend). Any brand which had at least 90% of customers recommend them has been recognised with a customer satisfaction champion award.
Hargreaves Lansdown
Revolut
Trading 212
Charles Stanley
Moneyfarm
Invest Engine
IG
Lightyear
Revolut
Trading 212
Charles Stanley
Moneyfarm
Invest Engine
IG
Lightyear
eToro
Fidelity
Vanguard
Bestinvest
XTB
Scottish Friendly
Wealthify
AJ Bell
Fidelity
Vanguard
Bestinvest
XTB
Scottish Friendly
Wealthify
AJ Bell
Our 2025 customer satisfaction league table
We asked customers of the investing platforms featured in this table to rate their satisfaction with the brand and whether they’d recommend it to a friend. We’ve shown both and ordered the table by overall satisfaction. Our independent survey of 750 customers was carried out in January 2025.
| Brand | Logo | Customers who’d recommend | Review | |
|---|---|---|---|---|
Moneybox |  | 100% | Moneybox began as a place to save your change and now it’s a saving and investing app looking to compete with all the top platforms. | Read reviewCapital at risk |
Hargreaves Lansdown |  | 100% | Hargreaves Lansdown is the largest retail investing platform in the UK and although on the pricier side, it’s well known for its high levels of customer service. | Read reviewCapital at risk |
eToro |  | 100% | eToro has quickly become one of the most popular investing platforms globally. There’s no platform fee, no stock trading commissions and you can even copy trades from other investors. | Read reviewCapital at risk |
Revolut |  | 97% | Revolut is an app that covers lots of areas of personal finance, but it also has a share trading element and users can buy stocks on the popular app. | Read reviewCapital at risk |
Fidelity |  | 97% | Fidelity is a huge investing brand in the US and it’s making waves in the UK with its robust investment platform. | Read reviewCapital at risk |
Trading 212 |  | 97% | Trading 212 is a low-cost investing platform that has no commissions and a free stocks and shares ISA to boot. | Read reviewCapital at risk |
Vanguard |  | 97% | Vanguard is the industry leader for low-cost index funds and its one of the largest asset managers in the world. | Read reviewCapital at risk |
Charles Stanley |  | 93% | Charles Stanley is a well-respected brokerage offering a unique and boutique investing experience. | Read reviewCapital at risk |
Bestinvest |  | 93% | Bestinvest is a platform with plenty to offer with free fund investing, no commission on US stocks and free investment coaching. | Read reviewCapital at risk |
Moneyfarm |  | 93% | Moneyfarm is an all-round investing app with a strong focus on managed portfolios. It offers a range of account types and is often adding more features. | Read reviewCapital at risk |
XTB |  | 90% | XTB is a trading and investing platform with no commissions or platform fees. | Read reviewCapital at risk |
InvestEngine |  | 90% | InvestEngine is an ETF investing platform that’s free to use for DIY investments or it offers a managed portfolio for a fee. Customers like the easy sign up process and low fees. | Read reviewCapital at risk |
Scottish Friendly |  | 90% | Scottish Friendly is a unique place to invest that only offers ISAs and funds. | Read reviewCapital at risk |
IG |  | 90% | IG is an absolute powerhouse when it comes to investment options, you’d be hard pressed not to find what you want in its huge library of shares. However, it’s not the cheapest platform. | Read reviewCapital at risk |
Wealthify |  | 90% | Wealthify is a robo-advisor that completely refreshed its app to improve accessibility. It’s a simple and cheap way to invest in a managed portfolio that suits your risk profile. | Read reviewCapital at risk |
Lightyear |  | 90% | Lightyear is a relatively new, low-fee platform with an excellent app and plenty of features. | Read reviewCapital at risk |
AJ Bell |  | 90% | AJ Bell , a well-established UK platform, offers thousand of investments and lots of account types. | Read reviewCapital at risk |
Nutmeg |  | 87% | Nutmeg is the original robo-advisor platform, offering expertly managed ready-made portfolios for a fee. | Read reviewCapital at risk |
Saxo |  | 87% | Saxo is a solid all-round that offers loads of global investing options, with decent investing value and plenty of tools to invest. | Read reviewCapital at risk |
interactive investor |  | 83% | interactive investor (ii) is one of the most popular investing platforms in the UK with an impressive range of investments and expert insights galore. | Read reviewCapital at risk |
Halifax |  | 80% | Halifax offers a well-rounded investing experience with plenty of investments and different ways to invest. | Read reviewCapital at risk |
Dodl |  | 80% | Dodl is a commission-free investing app from AJ Bell that’s designed with beginners in mind and comes with a low platform fee. | Read reviewCapital at risk |
Freetrade |  | 77% | Freetrade is a commission-free investing platform with a slick app that makes investing more approachable, especially for beginners. | Read reviewCapital at risk |
Interactive Brokers |  | 77% | Interactive Brokers (IBKR) is a comprehensive investing platform that’s geared more towards traders, but the fees are low and it has plenty to offer. | Read reviewCapital at risk |
CMC Invest |  | 77% | CMC Invest is a relative newcomer and offers commission-free investing for a range of investments. | Read reviewCapital at risk |
Customer satisfaction ratings methodology
Working with Censuswide, we asked people who’d used an investing provider within the previous 12 months to rate their satisfaction with the service they received and whether they’d recommend the provider to a friend. Our independent survey of 752 current account customers was carried out in January 2025.
We have shown the percentage recommended score in the table above and used these ratings to decide the winners of our awards. Where there was a draw on the “would recommend percentage”, we used the overall rating out of 5 as a tie-breaker.
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