A universal credit budgeting advance is an interest-free loan designed to help universal credit claimants pay for one-off or unforeseen expenses. Learn about how much you can borrow, and compare your other options with our guide.
How does a budgeting advance loan work?
If you’re on universal credit or other benefits and need to cover a large upcoming expense, you can choose to receive some of your benefit upfront as a loan. The loan is then repaid over the next 12 months through your regular universal credit payments, which means you’ll receive a lower monthly payment until the loan amount has been paid off.
How much can I borrow?
The minimum amount you can claim on a budgeting advance loan is £100. The maximum amount depends on your personal circumstances and how much money you have in savings.
For singles without dependent children, it’s £348.
For couples without dependent children, it’s £464.
For those with dependent children, it’s £812.
However, if you have more than £1,000 in savings, the amount you can borrow will be the figure above, less whatever savings you have above £1,000. For example, if you’re a single person without any dependent children and you have £1,100 in savings, the maximum you can borrow is reduced to £248 (£348 minus £100).
How long does it take to get a budgeting advance?
When you apply for a universal credit budgeting advance, you should receive a decision on the same day. The budgeting advance should then be paid into your bank account within 3 days but can be transferred on the same day in the case of an emergency.
How to apply for a universal credit budgeting advance
You can apply for a universal credit budgeting advance online, by contacting your local Jobcentre Plus work coach or by calling one of the universal credit helplines below. You’ll need to prove you have a valid need for the loan and can pay it back.
Universal credit contact information
Universal Credit helpline
Telephone: 0800 328 5644
Textphone: 0800 328 1344
Relay UK (if you cannot hear or speak on the phone): call 18001 then 0800 328 5644
Welsh language: 0800 328 1744
Call centres are open Monday to Friday from 8am to 6pm.
Am I eligible for a universal credit budgeting advance?
The loan isn’t only available for universal credit claimants. You may be eligible for the loan if you’ve claimed any of the following benefits in the last 6 months:
Universal credit
Jobseeker’s allowance (income-based)
Employment and support allowance (income-related)
Income support
Pension credit
You must have earned less than £2,600 in the past 6 months (or £3,600 if you’re part of a couple) to be eligible for a loan.
However, you’ll likely be refused a budgeting advance if it appears that you may be unable to pay it back.
If you’ve claimed a budgeting advance in the past, you must have paid it back before you can claim another one.
If you’re struggling to meet essential expenses like rent or food while waiting for your first UC payment, you can ask for a universal credit advance instead. This is a different interest-free loan, although it’s also paid back via deductions from future UC payments.
What can I use a universal credit budgeting advance for?
A universal credit budgeting advance will only be approved if it’s being used for essential one-off expenses or charges, such as:
Essential household items such as cookers, fridges or beds
Unexpected bills or a fine
Rent in advance
Removal costs if moving home
One-off expenses required for your job, such as uniform or equipment
Home repairs or essential improvements
You’ll be asked what you’re planning to spend the money on. If you’re trying to claim a budgeting advance for ongoing costs (like food, travel or childcare) or one-off luxury purchases (like a new TV or event tickets), your claim will be denied.
How do I repay a universal credit budgeting advance?
Repayments are automatically deducted from future universal credit payments. These deductions are usually spread across your next 12 universal credit payments, and you can request that your payments not start for 3 months in exceptional circumstances.
If you no longer receive universal credit, you’ll still need to pay off the budgeting advance loan amount.
What are my other options?
If you’re struggling to afford rent, you could explore whether you’re eligible for a discretionary housing payment. This is another benefit available to those claiming housing benefits.
Benefit claimants are likely to have limited options when it comes to claiming loans. You may be eligible for a credit-builder credit card or a short-term loan, but these have higher interest rates attached to them and could cause more problems than they solve. Only apply if you can afford to make the repayments on time and don’t have better options.
If you’re in extreme financial hardship, you may be eligible for financial assistance from your local council.
If you’re really struggling for ideas to cover an unexpected expense, consider seeking debt advice from an independent body, such as the MoneyHelper.
The bottom line
A universal credit budgeting advance is a useful option that could get universal credit claimants out of a sticky financial situation. Although the loan is interest-free, it will reduce your benefits for the next 12 months, so it should only be claimed if you can get by with a reduced benefit payment.
Frequently asked questions
You can apply for a budgeting advance through your local Jobcentre Plus, either by phone, online or in-branch.
A decision on your application is usually made on the same day as your claim, and you typically won’t have to wait longer than the next working day to receive your loan.
You can’t appeal against your rejection, although you’re free to make a fresh application at any time.
You’ll still have to pay back your loan. The Department for Work and Pensions will contact you to arrange for the payments to be deducted from your salary or other benefits.
Chris Lilly is Head of publishing at finder.com. He's a specialist in personal finance, from day-to-day banking to investing to borrowing, and is passionate about helping UK consumers make informed decisions about their money. In his spare time Chris likes forcing his kids to exercise more. See full bio
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80 Responses
SharonFebruary 15, 2019
Hi! I get universal credit. I sent messages as I have Crohn’s and my purse was stolen in the post office and handed in without my money. Those were bills and food money. I don’t get paid till 29th. I’m getting worried and upset. I have no credit on my phone I have a lot of pain today. Thank you.
Finder
JoshuaFebruary 20, 2019Finder
Hi Sharon,
Thanks for getting in touch with Finder. I’m sorry to hear about your problems Sharon. I could imagine how hard this can be for you.
What I can suggest is for you to directly get in touch with your provider. This way, they can assess your situation and provide the available options for you.
Alternatively, you might want to go to this page and check if there are government benefits that you might be eligible for.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
JadeFebruary 10, 2019
Hi, I am in need of a budgeting advance as am moving house but I am currently paying my advance payment off, will I still be accepted?
Finder
JhezelynFebruary 11, 2019Finder
Hello Jade,
Thank you for your comment.
According to one of the official websites of the UK government, in order to get a Budgeting Advance, you must have:
– been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for six months or more, unless you need the money to help you start a new job or keep an existing job
– earned less than £2,600 (£3,600 jointly for couples) in the past six months
– paid off any previous Budgeting Advances
Hence, you should pay off your current advances before getting a budgeting advance. You may verify this also by contacting the Universal Credit Service Centre directly.
Regards,
Jhezelyn
Kaci-mayJanuary 31, 2019
How do I apply for a Unversal credit loan.
Finder
johnbasanesFebruary 1, 2019Finder
Hi Kaci-may,
Thank you for reaching out to finder.
You can ask for a Universal Credit advance:
as soon as you make your claim for Universal Credit
before you get your first payment
if you are already being paid Universal Credit and have told us of a change in your circumstances that means you will be paid more Universal Credit but have not yet been paid the increased amount
To apply for a Universal Credit advance you can:
speak to your Jobcentre Plus work coach
apply through your online account
call the Universal Credit helpline
Hope this helps!
Cheers,
Reggie
AnitaJanuary 27, 2019
Can I get a loan even if I don’t receive Universal Credit?
Finder
AshJanuary 28, 2019Finder
Hi Anita,
Thank you for reaching out to finder.
Yes, you may apply for an advance from Universal Credit even if you’re not a claimant if you have received any of the following below in the last 6 months:
*Universal Credit
*Jobseeker’s Allowance (income-based)
*Employment and Support Allowance (income-related)
*Income Support
*Pension Credit
I hope this helps.
Please do not hesitate to reach out again to us if you have additional questions.
Cheers,
Ash
AshleyJanuary 24, 2019
Hi. I applied today for a universal credit budgeting advance it was accepted will I get this today into my account or will I wait as she said it could be Monday 😥
Finder
AshJanuary 26, 2019Finder
Hi Ashley,
Thank you for reaching out to finder.
Once you have applied for an advance from your Universal Credit, you may receive the decision within the day then expect the funds to be deposited either the next business day or up to 3 working days. If they have provided a time frame on when you will receive the money, you may expect it by then.
I hope this helps.
Please do not hesitate to reach out to us again if you have additional questions.
Cheers,
Ash
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Hi! I get universal credit. I sent messages as I have Crohn’s and my purse was stolen in the post office and handed in without my money. Those were bills and food money. I don’t get paid till 29th. I’m getting worried and upset. I have no credit on my phone I have a lot of pain today. Thank you.
Hi Sharon,
Thanks for getting in touch with Finder. I’m sorry to hear about your problems Sharon. I could imagine how hard this can be for you.
What I can suggest is for you to directly get in touch with your provider. This way, they can assess your situation and provide the available options for you.
Alternatively, you might want to go to this page and check if there are government benefits that you might be eligible for.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
Hi, I am in need of a budgeting advance as am moving house but I am currently paying my advance payment off, will I still be accepted?
Hello Jade,
Thank you for your comment.
According to one of the official websites of the UK government, in order to get a Budgeting Advance, you must have:
– been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for six months or more, unless you need the money to help you start a new job or keep an existing job
– earned less than £2,600 (£3,600 jointly for couples) in the past six months
– paid off any previous Budgeting Advances
Hence, you should pay off your current advances before getting a budgeting advance. You may verify this also by contacting the Universal Credit Service Centre directly.
Regards,
Jhezelyn
How do I apply for a Unversal credit loan.
Hi Kaci-may,
Thank you for reaching out to finder.
You can ask for a Universal Credit advance:
as soon as you make your claim for Universal Credit
before you get your first payment
if you are already being paid Universal Credit and have told us of a change in your circumstances that means you will be paid more Universal Credit but have not yet been paid the increased amount
To apply for a Universal Credit advance you can:
speak to your Jobcentre Plus work coach
apply through your online account
call the Universal Credit helpline
Hope this helps!
Cheers,
Reggie
Can I get a loan even if I don’t receive Universal Credit?
Hi Anita,
Thank you for reaching out to finder.
Yes, you may apply for an advance from Universal Credit even if you’re not a claimant if you have received any of the following below in the last 6 months:
*Universal Credit
*Jobseeker’s Allowance (income-based)
*Employment and Support Allowance (income-related)
*Income Support
*Pension Credit
I hope this helps.
Please do not hesitate to reach out again to us if you have additional questions.
Cheers,
Ash
Hi. I applied today for a universal credit budgeting advance it was accepted will I get this today into my account or will I wait as she said it could be Monday 😥
Hi Ashley,
Thank you for reaching out to finder.
Once you have applied for an advance from your Universal Credit, you may receive the decision within the day then expect the funds to be deposited either the next business day or up to 3 working days. If they have provided a time frame on when you will receive the money, you may expect it by then.
I hope this helps.
Please do not hesitate to reach out to us again if you have additional questions.
Cheers,
Ash