Virgin Money mortgage rates and review

Looking for a mortgage with Virgin Money? Read our analysis of rates and types, and find out how customers review this lender.

Estimate costs Buy-to-let rates
4.0 ★★★★★ (220 reviews) Write a review
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Matthew Boyle

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Virgin Money mortgages customer reviews

In our 2024 customer satisfaction survey, Virgin Money scored 4.4 out of 5 stars with 91% of its customers saying they’d recommend the brand to a friend.

Customers in our survey commented positively on Virgin Money’s customer service.

Here is some of the feedback we got from Virgin Money mortgage customers:

“Excellent customer service.”
“They are very helpful and easy to contact.”
“They were supportive, gave me honest and open feedback and advised me as best they could. They also gave me the best rate.”

What types of mortgages can I get with Virgin Money?

Mortgage ratings

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.

We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.

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All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.

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Publisher

Matthew Boyle is a banking and mortgages publisher at Finder. He has a 7-year history of publishing helpful guides to assist consumers in making better decisions. In his spare time, you will find him walking in the Norfolk countryside admiring the local wildlife. See full bio

Matthew's expertise
Matthew has written 281 Finder guides across topics including:
  • Helping first-time buyers apply for a mortgage
  • Comparing bank accounts and highlighting useful features
  • Publishing easy-to-understand guides
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