Two of the biggest challenger banks and e-money accounts in the UK are Revolut and Monzo and they’ve taken on the traditional banks by storm. They offer features like fee-free spending abroad, tools to keep tabs on spending, the ability to view transactions in real time and freeze and unlock your debit card in an instant. But which of these digital banks should you go for? Our in-depth guide compares their features side by side, helping you decide which might suit you best.
Revolut vs Monzo: Vital statistics
Finder score
4.2
★★★★★
4.6
★★★★★
Customer satisfaction survey
4.6
★★★★★
4.9
★★★★★
Free spending abroad
Arranged overdraft
No overdrafts
19%, 29% or 39% EAR
Representative example
N/A
If you use an arranged overdraft of £1,200, you'll be charged interest at 39% EAR variable. Account fee of £0
Revolut and Monzo don’t have branches, but you can deposit money into your Monzo account at a PayPoint, for a flat £1 fee (you can pay in a maximum of £1,000 every 180 rolling days). Neither of these accounts pay interest on in-credit balances, but you can apply for an overdraft with Monzo, something that is not available with Revolut.
Monzo has a UK banking licence, which means individual customer funds up to the value of £85,000 are protected by the Financial Services Compensation Scheme (FSCS) if the bank goes bust. Revolut doesn’t have a UK banking licence, so doesn’t come with FSCS protection. But as a FCA-registered electronic money institution, it does keep its customers’ funds in a separate account at a licensed UK bank, which means the money is ring-fenced should Revolut go bust.
In Finder’s 2024 Banking Customer Satisfaction Awards, Monzo achieved 4.9 out of 5 stars in our customer survey, with 98% of its customers saying they would recommend a Monzo current account. Meanwhile, Revolut scored 4.6 out of 5 stars, with 95% of its customers saying they would recommend one of its accounts.
Finally, Revolut currently runs a number of welcome promotions including a sign-up bonus for new customers where if you open an account, you can receive £20.
Round 1: App features
Visual breakdown of spending
Spending categories
Customisable
17
Set spending budgets
Set up direct debits in the app
Top up via bank transfer
Have salary paid in
Separate savings accounts
Round-ups
Customer service via the app
Customer service via a telephone line
Cheque scanning
Freeze/unfreeze card in app
Send money abroad
Fee for sending money abroad
Free in SEPA region, between 30p and £5 to send elsewhere
Revolut and Monzo both have an extensive set of features in their mobile banking apps. There are spending categories in both apps, where your account transactions are automatically grouped in an appropriate category, such as utility bills, transport or eating out. With Revolut you can create and customise your categories, whereas with Monzo they are pre-set.
You can also analyse your daily, weekly or monthly spending insights in both apps, which helps you set budgets, as well as receive alerts you when payments go in and out of your account.
Revolut’s “Vaults” and Monzo’s “Pots” let you put money aside for specific treats or goals, like a new pair of trainers or saving for a new car. Both also offer a “round-up” tool, where spare change from your transactions can be “rounded up” to the nearest pound and put into your savings bucket.
You can pay your salary into either your Revolut or Monzo account, manage direct debits and make international payments (although you can’t directly receive international payments with Monzo, which uses its money transfer partner, Wise, for overseas transfers).
You can freeze or unfreeze your card in these two apps, as well as contact both customer service teams through the in-app chats. You can also get hold of the Monzo team on the telephone, but that’s not the case for Revolut.
If you have a cheque to pay in, there is no cheque scanning tool in the Monzo app, but you can send the cheque via a Freepost service to Monzo, who will deposit it into your account. Revolut, however, doesn’t accept cheque deposits at all – and it doesn’t accept cash either.
Winner: Tie. The pair’s features are very similar, so it’s not possible to pick a winner in this round. In terms of the small differences between them, Revolut has customisable spending categories, while Monzo lets you deposit cash and cheques, as well as speak to someone on the phone.
Spending on your Revolut or Monzo card is free in the UK, and both cards currently have the new maximum contactless payment limit of £100.
You can also add your Revolut card or Monzo card to Apple Pay and Google Pay. Monzo also supports Samsung Pay.
Monzo offers free ATM withdrawals up to £250 every 30 days in the UK, then a 3% fee applies. With Revolut you can make up to 5 ATM withdrawals or take out £200 for free every month – whichever of those limits you hit first will trigger a charge of 2% on each subsequent withdrawal (with a minimum fee of £1).
Winner: Tie. There’s nothing to split the two here when it comes to card features and fees for UK use.
Round 3: Using the card abroad
Free foreign transactions
Limited to £1,000 per month
Unlimited
Free foreign ATM withdrawals
Limited to £200 per month
Up to £400 in EEA and £200 elsewhere every 30 days
With Monzo, there’s no charge for using its card to make purchases abroad. If you’re withdrawing money from a foreign ATM, you get a free limit of £250 in the EEA and £200 elsewhere every 30 days, then a 3% charge kicks in. It’s also worth noting that the £250 EEA free limit also includes any UK ATM withdrawals you may have made during the 30 day period.
With Revolut, you need to look a bit closer at the small print! You can use your card to make purchases abroad for free on weekdays, up to a monthly limit of £1,000. You can use your card to withdraw money abroad for free on weekdays, up to a monthly limit of £200. But on the weekends, a mark-up of 0.5% applies to both card spending and cash withdrawals overseas (Revolut says this is because the international money markets close over the weekend). That 0.5% mark-up relates to all the major currencies, but for some minor currencies it rises to 2%.
Winner: Monzo. It has a less complicated fee structure that includes totally free card spending abroad and a slightly higher free limit for ATM withdrawals in the EEA.
Revolut and Monzo both offer free accounts, and both providers have also branched out into subscription accounts that come with extra features and allowances in exchange for a monthly fee. Revolut’s range includes four paid-for tiers: Plus, Premium, Metal and Ultra. Monzo also has premium accounts.
Monzo offers joint accounts and teen accounts for 16 and 17 year olds. Meanwhile, Revolut offers joint accounts and has a kid’s account called Revolut <18 Account (which is managed through the parent’s account). Monzo doesn’t have anything similar for children, but both brands operate business accounts though.
Winner: Revolut – just. This duo are equal on offering free, premium, joint and business accounts, plus Revolut has a child account while Monzo has a teen account. Revolut just pips Monzo to the post with the number of different accounts in its arsenal.
You can apply for either a Revolut or a Monzo account through their respective mobile apps in a matter of minutes. There are no credit checks, although a photo of your ID and a selfie is required. The accounts are then usually opened on the same day and both the cards are sent through the post. Monzo sends its card for free, while Revolut charges £4.99 for card delivery, which can take up to 9 working days.
Winner: Monzo. Although both accounts are quick and easy to open digitally, Revolut charges almost £5 to have your card delivered, and it could take nearly 2 weeks to arrive in the slowest case scenario.
This is where Revolut really shines through. Account holders have the option to trade shares, purchase gold or silver, and buy cryptocurrencies, all through the Revolut app (fees will apply and your capital is at risk if you decide to invest). Monzo doesn’t offer any of these particular features – but to be fair, Revolut’s other rivals don’t either.
There isn’t a full “marketplace” available through the Revolut or Monzo apps, where account holders can choose products from other providers, such as insurance or pensions services. However, users of either brand can now opt to open interest-paying savings accounts from Revolut’s or Monzo’s financial partners, and these savings accounts can then be managed through either the Revolut or Monzo banking app.
Winner: Revolut, for the unique investment options available in its banking app.
Round 7: Customer reviews
On Trustpilot, Revolut has a score of 4.2 out of 5 from over 167,000 reviews. Monzo has a score of 4.3 out of 5 from more than 39,000 reviews. These were checked in November 2024.
Reviewers said Revolut is easy to use, though some people voiced frustration about accounts or transactions being frozen while they were under review.
Monzo received praise for its ease of use, but there were some complaints about customer service.
In our 2024 Finder Customer Satisfaction Awards, Revolut scored 4.6 out of 5, with 95% of those surveyed saying they’d recommend the brand to a friend. Monzo did even better, with 4.9 out of 5 stars and 98% of the customers we surveyed saying they’d recommend it.
Winner: Monzo, because it’s ahead on both measures.
Monzo and Revolut outshine others with a range of extra features included with both digital accounts. The trend for high street banks shutting up shop has helped these app-based accounts, as more people are forced to find digital accounts to replace physical branches, and they have a lot to offer. Keep an eye on the small print though, and remember that while Revolut packs in lots of useful extra, it’s not yet fully protected. While it does have protections in place, these aren’t the same as the £85,000 per banking institution included with the FSCS.”
Overall winner: Which is better, Revolut or Monzo?
Monzo. The free accounts from Revolut and Monzo are very similar. Both are managed via an app, both have spending analysis, budgeting features and savings tools, and both accounts can be used to make international transfers.
This makes it difficult to select one over the other, but if we had to choose just one to open, it would probably be Monzo. It has the same main banking and insights features as Revolut, but also the ability to deposit cash and cheques (which you can’t do with Revolut), plus totally free card spending abroad. Monzo’s UK banking licence also means that its customers’ deposits are protected by the FSCS, and it doesn’t charge you for delivering your card.
However, Revolut does have some unique advantages of its own. It’s currently free to transfer euros to any account in the SEPA (Single European Payments Area) region, and if you’re interested in trading shares or buying cryptocurrencies then you can do it directly from your Revolut app.
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To make sure you get accurate and helpful information, this guide has been reviewed by Rebecca Goodman, a member of Finder's Editorial Review Board.
Michelle Stevens is a deputy editor at Finder, specialising in banking, credit, loans and mortgages. She has a journalism degree from the University of Sheffield and has been a journalist for 15 years, writing on topics including fintech, payment systems and retail. In her spare time, Michelle likes to travel, explore new foodie experiences and attempt to improve her own culinary skills. See full bio
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5 Responses
AmorphousMarch 4, 2019
Revoulut does not have web app. It means if you loose your mobile you are in deep trouble. What about Monzo?
Finder
johnbasanesMarch 5, 2019Finder
Hi Amorphous,
Thank you for reaching out to Finder.
Yes, Monzo has a web app that you may be able to use in emergencies. The Monzo web would allow you to:
Freeze and defrost your card
See your last 50 transactions or up to three months of transactions
Hope this helps!
Cheers,
Reggie
WayneSeptember 22, 2018
I have both cards and generally find Monzo has the better exchange rate, but Revolut is great for holding currency and saving for holidays as you know what the rate will be as soon as you exchange.
GeorgeAugust 17, 2018
Does Revolut automatically offer travel/medical insurance when purchasing air tickets?
Finder
JhezelynAugust 17, 2018Finder
Hello George,
Thank you for your comment.
You are not automatically insured by using Revolut in purchasing air tickets.
Revolut actually offers medical and dental cover at the lowest prices. There are three kinds of insurances they can offer.
– Pay-per-Day insurance – this uses geolocation to only cover you for the days you are abroad, starting at less than £1 per day.
– Annual policy (bought separately) – if you travel a lot, they have a cap to limit your total annual spend.
– Annual policy (received with Revolut Premium) – for those who would rather be insured for multiple trips over the course of one year at one flat rate, you can buy an annual policy with exactly the same coverage, or upgrade to Revolut Premium now and receive this annual policy for free.
Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.
Regards,
Jhezelyn
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Revoulut does not have web app. It means if you loose your mobile you are in deep trouble. What about Monzo?
Hi Amorphous,
Thank you for reaching out to Finder.
Yes, Monzo has a web app that you may be able to use in emergencies. The Monzo web would allow you to:
Freeze and defrost your card
See your last 50 transactions or up to three months of transactions
Hope this helps!
Cheers,
Reggie
I have both cards and generally find Monzo has the better exchange rate, but Revolut is great for holding currency and saving for holidays as you know what the rate will be as soon as you exchange.
Does Revolut automatically offer travel/medical insurance when purchasing air tickets?
Hello George,
Thank you for your comment.
You are not automatically insured by using Revolut in purchasing air tickets.
Revolut actually offers medical and dental cover at the lowest prices. There are three kinds of insurances they can offer.
– Pay-per-Day insurance – this uses geolocation to only cover you for the days you are abroad, starting at less than £1 per day.
– Annual policy (bought separately) – if you travel a lot, they have a cap to limit your total annual spend.
– Annual policy (received with Revolut Premium) – for those who would rather be insured for multiple trips over the course of one year at one flat rate, you can buy an annual policy with exactly the same coverage, or upgrade to Revolut Premium now and receive this annual policy for free.
Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.
Regards,
Jhezelyn