Promising free current accounts, no-fee card spending abroad, and slick apps packed with spending insights and budgeting tools, digital challengers like Monzo and Monese are changing the face of UK banking. In this guide you can see how the pair stack up against one another, helping you decide which of these two banking providers might be the best choice for you.
Monzo vs Monese: Vital statistics
Finder score
4.6
★★★★★
4.0
★★★★★
Customer satisfaction survey
4.9
★★★★★
4.0
★★★★★
Free spending abroad
Arranged overdraft
19%, 29% or 39% EAR
No overdrafts
Representative example
If you use an arranged overdraft of £1,200, you'll be charged interest at 39% EAR variable. Account fee of £0
With the free Monzo current account you get its distinctive coral-coloured card, while Monese’s free current account comes with a white card featuring a blue logo.
Neither bank has branches, but you can deposit money into your Monzo account at any PayPoint, which will cost you £1 each time (and you can only pay in a maximum of £300 in one go, up to a limit of £1,000 every 180 days). You can deposit money into your Monese account at Post Office counters or PayPoints, although there is a 3.5% fee (with a minimum charge of £3) for doing this.
Neither provider pays interest when your account balance is in credit, and while you can apply for an overdraft with Monzo, overdrafts are not offered by Monese.
Monzo has a UK banking licence, which means individual customer funds up to the value of £85,000 are protected by the Financial Services Compensation Scheme (FSCS) if the bank were to cease to operate. Monese is not a bank, so is not covered by the FSCS. It is however registered with the FCA as electronic money institution, which means customer funds must be kept in a separate account at a licensed UK bank, so the money is ring-fenced should the company go bust.
In Finder’s 2021 Banking Customer Satisfaction Awards, Monzo was crowned the winner. This was because it topped our customer satisfaction survey, where it scored 5 out of 5 stars, and 89% of its current account customers said they would recommend the brand to a friend. Monese scored 3.5 out of 5 stars in the same survey, with 73% of its customers saying they would recommend one of its current accounts.
Round 1: App features
Visual breakdown of spending
Spending categories
17
15
Set spending budgets
Set up direct debits in the app
Top up via bank transfer
Have salary paid in
Separate savings accounts
Round-ups
Customer service via the app
Customer service via a telephone line
Cheque scanning
Freeze/unfreeze card in app
Send money abroad
Fee for sending money abroad
Fee set by Wise (Monzo's money transfer partner)
2% fee, additional 1% fee on weekends (Subject to currency exchange fee)
There’s a comprehensive range of broadly similar features in the Monzo and Monese mobile banking apps. Both have spending categories, where your transactions are automatically placed into pre-set categories like transport or eating out (Monzo has 12 of these categories, while Monese has 15). This in turn generates weekly or monthly spending insights, which helps you set budgets, with the apps alerting you when payments leave your account.
Monzo and Monese both have “Pots” that let you squirrel money away for particular goals, like saving for a holiday or a new piece of tech you’ve got your eye on. Both also have a “round-ups” feature, where spare change from your transactions can be “rounded up” and put into your savings bucket.
You can pay your salary into either your Monzo or Monese account, manage direct debits and make international payments. You can freeze or unfreeze your card in the apps, as well as contact both customer service teams through the in-app chats. Monzo also has a telephone line that it can be reached on, although the same is not true for Monese. Neither Monzo or Monese has a cheque scanning feature in their app, but you can post cheques off to Monzo to add the funds to your account, while Monese doesn’t deal in cheques at all.
Winner: A tie. It’s too close to call here, as the apps offer a great range of very similar features. You can’t reach Monese on the phone or deposit cheques into its account, but it does have a few more spending categories than Monzo.
You can use either your Monzo or Monese card to spend for free in the UK, plus both cards are contactless for those smaller purchases.
Both cards are also compatible with Apple Pay and Google Pay, should you want to use either of those to make a payment with your mobile phone, but neither support the Samsung Pay mobile wallet.
There’s a limit to how much money you can withdraw for free at ATMs with these two banking providers. For a Monzo card that limit is £250 per month, then a fee of 3% applies, while for a Monese card the limit is £200 per month, before a 2% charge kicks in.
Winner: Monzo, for its slightly higher free ATM withdrawal limit – otherwise the two providers are identical when it comes to spending in the UK.
Round 3: using the card abroad
Free foreign transactions
Unlimited
2% fee
Free foreign ATM withdrawals
Up to £400 in EEA and £200 elsewhere every 30 days
Monzo and Monese both have a fairly competitive offering if you’re looking to use their cards on a trip abroad.
You get unlimited free spending on a Monzo card, while a Monese card still has a very respectable free spending limit of £2,000 a month (after which, a 2% fee applies).
With Monzo, there’s a £200 limit on free cash withdrawals overseas each month – then there’s a 3% charge (unless you’re in Europe, than the combined UK and EEA monthly free limit of £250 applies, before the 3% fee comes into effect).
Monese’s free ATM withdrawal allowance is £200 each month, after which a 2% fee applies. But worth noting here is that this £200 is a worldwide allowance, so includes any money you take out that month in the UK and overseas in total.
Winner: Monzo, for its unlimited free spending abroad (although Monese is still relatively competitive compared to many other banking providers).
While Monzo and Monese both operate free versions of their current account, these two challengers have also expanded the number of current account options they offer to include subscription plans.
Monzo’s free account is just called the Monzo account.
Monzo runs joint accounts, as well as teen accounts for 16 and 17 year olds. Monese also offers joint accounts, but it doesn’t operate teen or child accounts.
Neither banking brand has a child account or kids’ card on its roster, but they do both offer business accounts.
Winner: Monzo edges it here as it has a teen account available, but that’s only one more account option than Monese.
You can apply for either a Monzo or a Monese account through their respective mobile apps in a matter of minutes. There are no credit checks, although a photo of your ID and a short selfie video is required. The accounts are then usually opened on the same day and both the cards are sent through the post, taking roughly the same time to arrive. The thing to point out here is that Monese charges £4.95 for card delivery, whereas the Monzo card comes for free.
Winner: Monzo, for its free card delivery. Otherwise, both accounts are similarly quick and easy to open.
Round 6: Customer reviews
On reviews site Trustpilot, Monzo has a score of scores 4.3 out of 5 from more than 39,000 reviews. Monese has a score of 4.2. out of 5 from 44,000 reviews. These were checked in November 2024.
Reviews praised Monzo for its ease of use, but some complained about customer service.
People said Monese works smoothly, though there were some reviews talking about issues with customer service.
Winner: Monzo, because it has a higher score.
Overall verdict: Is Monzo better than Monese?
Monzo and Monese are both decent choices when it comes to free digital current accounts. They’re both managed via an app, are easy to open, and come stacked with features to help you access your funds, make payments, track your spending, set budgets and put some money aside.
They are very similar offerings, but our analysis found that Monzo edged it in a larger number of comparison sections, which would make it our pick of the two. Having said that, the areas where Monese lost some ground are pretty minor – such as not accepting cheques, having slighter lower limits for spending abroad and for UK ATM withdrawals, plus not having a teen account and charging for card delivery. If none of those things are important to the way you plan to use your current account, then Monese would also be a solid choice.
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Michelle Stevens is a deputy editor at Finder, specialising in banking, credit, loans and mortgages. She has a journalism degree from the University of Sheffield and has been a journalist for 15 years, writing on topics including fintech, payment systems and retail. In her spare time, Michelle likes to travel, explore new foodie experiences and attempt to improve her own culinary skills. See full bio
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