Find out more about this no-branch provider's two credit card products: the "Standard" and "Gold" cards – available to holders of a first direct current account. Rates starting from 24.9%.
To make comparing even easier we came up with the Finder Score. Costs, perks and suitability across 120+ cards are all weighted and scaled to produce a score out of 10. The higher the score the better the card – simple.
Approval for any credit card depends on your status. The representative APRs shown represent the interest rate offered to most successful applicants. Depending on your personal circumstances, the APR you're offered may be higher, or you may not be offered credit at all. Fees and rates are subject to change without notice. It's always wise to check the terms of any deal before you borrow. Most of the data in Finder's comparison tables is provided by Moneyfacts.
What is first direct?
Part of the HSBC banking group, first direct was set up in 1989, and claims to be the only UK bank which has enjoyed such a long period of providing service to its customers 24 hours a day, 7 days a week. It offers the full range of financial products – savings, mortgages and insurance – that you’d find at a high street bank, but without the overheads.
first direct’s outlook is decidedly unstuffy and forward-thinking, with its marketing and publicity aimed squarely at a younger audience, and security measures that include voice recognition. Despite having no branches – operating purely online and over the phone – first direct regularly tops customer satisfaction polls.
What types of credit card does first direct offer?
first direct’s card range is small but perfectly formed, with just two cards. Both are exclusively available to first direct current account holders.
0% balance transfers. Got an outstanding balance with another bank? That needn’t stop you from switching. This type of card allows you to transfer a balance (as the name suggests) to first direct, and enjoy a lengthy period of 0% interest on it. If you do this, you should aim to clear the balance before the end of the 0% period, otherwise a much higher rate kicks in. Work out what you should pay each month by dividing the outstanding sum by the number of months at a 0% rate, and aim not to use the card for spending. Learn more about 0% balance transfer cards.
0% purchases. If you’re planning to make major purchases on your card, a 0% interest on purchases card effectively lets you spread the cost over a number of months (providing the purchase is within the credit limit that first direct gives you). Remember that if you only make the minimum required payments each month, you’ll have an outstanding balance when the 0% period ends, and a much higher rate will kick in. Learn more about Learn more about 0% purchase cards.
Both cards have no annual fee attached, and offer the chance to earn cashback on specific purchases through the separately-administered Visa Offers programme. The cards are Apple Pay and Google Pay-compatible.
How do first direct cards compare against others on the market?
Table: sorted by representative APR, promoted deals first
Here are some popular cards offering 0% on balance transfers and purchases.
The cards below are sorted by their representative APRs, and the length of their 0% on balance transfers offer period, but if you’re interested in comparing the cards by a different feature, you can re-order the table.
To make comparing even easier we came up with the Finder Score. Costs, perks and suitability across 120+ cards are all weighted and scaled to produce a score out of 10. The higher the score the better the card – simple.
The cards below are sorted by their representative APRs, and the length of their 0% on purchases offer period, but if you’re interested in comparing the cards by a different feature, you can re-order the table.
To make comparing even easier we came up with the Finder Score. Costs, perks and suitability across 120+ cards are all weighted and scaled to produce a score out of 10. The higher the score the better the card – simple.
What benefits can I expect from a first direct credit card?
Strong customer support. first direct is the original telephone bank, and 24-hour banking service is available to help you make one-off payments, or set up regular payments, or to answer any questions about your credit card account.
Online account management. first direct’s online banking portal is the place to access a range of options and services attached to your card.
Additional cards. Additional cards can be issued on a single account, but if you apply, you must also hold a first direct current account. With multiple users, it’s normally possible to earn cashback rewards faster.
first direct app. If you’re registered for online banking with first direct, you can find the app in Google Play or Apple’s App Store. Use this to do lots of clever things on your first direct credit card account, including setting up one-off or regular payments.
Applying for a first direct credit card
Applying online for a first direct credit card is quick, easy and secure, and takes about 15 minutes.
Eligibility requirements
To qualify for a first direct credit card, you need to:
Be a UK resident.
Be over 18 years old.
Hold a first direct current account, which you need to credit with at least £1,000 per calendar month (after the first six months of holding the account).
Not have any outstanding County Court Judgments.
Ensure that you can meet the monthly repayments, as missed payments incur a charge and could have severe consequences on your ability to obtain future credit.
Why might your application not be approved?
If you meet the broad criteria outlined above, but have a history of bad debt or no credit history, you could be rejected. Also, if you have been made the subject of a CCJ you may not be accepted, and you are unlikely to be given a card if you have ever declared bankruptcy.
first direct customer reviews
first direct has received mostly positive reviews from customers, according to review site Trustpilot. It has a rating of 4.4 out of 5, based on more than 19,600 reviews (updated October 2023). Some customers highlighted the quick customer service and liked their “easy-to-use” app.
Overview of First Direct credit cards
Representative APR
24.9%
0% balance transfer offer
Up to 20 months
0% purchases offer
Up to 12 months
0% money transfer offer
No money transfer offer available
Cashback with brand
Cashback not available
Cashback elsewhere
Cashback not available
Cash advance
From 29.9%
Introductory bonus offer
No introductory bonus offers available
Frequently-asked questions about first direct credit cards
Any transactions made in any currency other than sterling will attract a standard transaction fee, which is a set percentage of the transaction amount. For overseas cash withdrawals, you may also be charged a separate fee, on a fixed percentage basis, but subject to a minimum charge.
As a fully online bank, first direct lets you carry out the full range of transactions and do much more with your credit card account online, or via its 24-hour phone banking service.
You have to pay at least £1,000 per month into a first direct current account.
All Mastercard credit cardholders are entitled to use their Priceless Cities rewards programme which offers access to exclusive experiences and discounts.
Amongst other things, the app lets you do the following:
View your balances and most recent transactions.
Create new payments to people and companies.
Make payments to people and companies you’ve paid before.
Make a payment to your credit card account.
Set up, view, amend amounts of and cancel standing orders on your accounts.
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.
Your reviews
4.4
★★★★★(0)
5
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1
All user-submitted reviews must meet our review guidelines. These set out our standards and expectations, including that the review is from by a genuine user of the relevant product or service and that it is honest, authentic and respectful. We explicitly prohibit fake or otherwise misleading reviews and we check all submissions, but we make no guarantee as to the authenticity of any published review or reviewer. Some reviews may be submitted (regardless of sentiment) in exchange for entry into any competition(s) for which we are the promoter.
10 of 20 reviews
★★★★★Kenneth (London) 2 months ago
Via customer survey commissioned by Finder
good company to deal with, easy-to-use website
★★★★★Antony (Bristol) 2 months ago
Via customer survey commissioned by Finder
I had a current account not credit card
★★★★★Marco (Liverpool) 2 months ago
Via customer survey commissioned by Finder
flesxibility of the card usages
★★★★★Jack (Southampton) 2 months ago
Via customer survey commissioned by Finder
As there very flexible with interest and repayment
★★★★★Emma (London) 2 months ago
Via customer survey commissioned by Finder
easy to use but no rewards
★★★★★Jack (Manchester) 2 months ago
Via customer survey commissioned by Finder
I only use it for booking holiday and pay in full
★★★★★Chris (Nottingham) 2 months ago
Via customer survey commissioned by Finder
EASY TO USE AND STATEMENTS ARE WELL SET OUT AND EASY TO UNDERSTAND
Chris Lilly is Head of publishing at finder.com. He's a specialist in personal finance, from day-to-day banking to investing to borrowing, and is passionate about helping UK consumers make informed decisions about their money. In his spare time Chris likes forcing his kids to exercise more. See full bio
Chris's expertise
Chris has written 582 Finder guides across topics including:
Everything you need to know about the First Direct Balance Transfers Credit Card. Fast and simple overview of rates, fees, credit limits and eligibility requirements. Compare this card against similar products from a range of lenders.
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We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
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