There are lots of similarities between Starling and Chase: they’re both app-based banks that offer current accounts that are loaded with perks, including – with Chase – cashback on spending.
So, how do you choose between these 2 rivals? We take a look at some of their similarities and differences to help you decide.
Vital statistics
Finder score
4.2
★★★★★
4.7
★★★★★
Customer satisfaction survey
4.9
★★★★★
4.9
★★★★★
Free spending abroad
Arranged overdraft
No overdrafts
15%, 25% or 35% EAR
Representative example
N/A
If you use an arranged overdraft of £1,200, you'll be charged interest at 15% EAR variable.
With Chase’s free (and only) current account, you’ll get a blue numberless debit card, with your details stored on the app so only you can see them. Starling Bank’s free (and only) current account comes with a teal-coloured vertical card.
Neither bank has branches (Chase only has branches in the US), but Starling lets you deposit money into your account at Post Office counters, which isn’t possible with Chase. While Starling lets you cash cheques using the app, Chase doesn’t. Both banks let you withdraw money from ATMs.
Chase pays 1% AER on current account balances and offers a linked savings account paying 5% AER. Starling has a rate of 3.25% AER interest on balances up to £5,000.
Starling has a UK banking licence and Chase is a subsidiary of JPMorgan which is authorised by the Prudential Regulation Authority (PRA) and regulated by the FCA and the PRA. In both cases, this means that your money will be protected by the Financial Services Compensation Scheme (FSCS) which covers deposits of up to £85,000 per person.
There’s no overdraft available on the Chase current account, but you can apply for one with Starling. The interest you’re offered will depend on your personal circumstances and credit score, although Starling’s overdraft interest rate scale starts at 15% EAR.
You’ll find some similarities between the Chase and Starling mobile banking apps, but Starling’s has a little more to offer. Both give you a visual breakdown of spending, but with Starling your transactions will be automatically placed into pre-set categories such as eating out and groceries. This then generates daily, weekly to monthly spending insights so you’ll have a clearer idea of what you’re spending where and be able to set budgets.
Both apps also offer a round-up feature, where your spare change from transactions will automatically be rounded up and saved. Starling moves your money to a “Savings Space” and you can multiply the spare change you save by 2, 5 or 10. While Starling doesn’t pay interest on its round-up account, Chase does, paying interest of 5% AER. Each year, Chase will move your round-up funds to your current account.
Your salary can be paid into either your Chase or Starling account, and you can set up direct debits. In addition, you can freeze and unfreeze your card in the apps, and contact the customer service teams through in-app chats. With Starling, you can also make international payments, but this is not possible with Chase.
Winner: Starling. Its app offers a wider range of features, including spending categorisation and international payments.
Round 2: Spending in the UK
Free card transactions in the UK
Contactless card limit
£100
£100
Apple Pay
Google Pay
Samsung Pay
Free ATM withdrawals
Up to £500 per day
Limited to 6 withdrawals per day, with a daily limit of £300
It’s free to spend on both the Chase and Starling cards in the UK and both cards have the standard contactless limit of £100.
You can also add your Chase or Starling card to Apple Pay, Samsung Pay and Google Pay.
However, Chase customers can earn 1% cashback on card spending (up to £15 per month). To get the maximum cashback, you would need to spend £1,500 a month. Chase also introduced a new rule on 1 March 2024 so that customers now need to deposit a minimum of £1,500 a month in order to earn any cashback at all.
There’s no cashback offered with Starling. Both Chase and Starling offer free ATM withdrawals in the UK, with daily limits in place. Chase lets you withdraw up to £500 a day. Meanwhile, Starling has a daily withdrawal limit of £300 but has a limit of 6 withdrawals per day.
Winner: Chase. It’s so close but we’ve given it to Chase purely because you can earn cashback on your spending.
Both Chase and Starling use the Mastercard exchange rate for foreign transactions and neither card charges a fee.
Foreign ATM withdrawals are also free for both, but there are limits. Chase has a limit of £1,500 per calendar month and you will not be able to withdraw anything over this. There’s also a daily withdrawal limit of £500 per day.
There’s no monthly limit with Starling, but the daily limit for cash withdrawals is lower at £300.
Unlike Starling which lets you send money abroad through the banking app, Chase accounts can’t be used to make international payments.
Winner: Starling. Again, it’s unbelievably close but Starling wins due to having no monthly limit on cash withdrawals.
If you don’t think you will qualify for Chase’s cashback offer then we think Starling stands out as the winner, but there’s also no harm in trying out both banks”
Both Chase and Starling only offer the one personal current account which has no monthly maintenance fee. With Chase you can have up to 20 accounts open at once and a maximum of 10 saver accounts.
Starling also offers a joint account, business account and teen account, as well as a kids’ card called Starling Kite which is managed through the parent’s Starling account. Chase only offers a savings account.
Winner: Starling, for offering a wider range of accounts.
You can apply for both the Chase and Starling accounts through their respective mobile apps in just a few minutes. Both only conduct “soft” credit searches (rather than a “hard” credit check) which will not affect your credit score.
With Starling, once you’ve opened your account you’ll need to order your contactless Mastercard debit card via the app which should arrive within a few days. Chase says you should also receive your card within a few days.
Winner: Tie. The opening process is similar for both accounts.
Round 6: Customer reviews
On reviews site Trustpilot, Chase has a score of 4.2 out of 5 from over 11,000 reviews. Starling has a score of 4.3 from 41,500 reviews. These were checked in November 2024.
Reviews praised Chase for its ease of use, though some people feel that the deposit required to earn ongoing cashback is too high.
Starling customers also found the app easy to use and were happy to get some interest on their money, but there was frustration about technical problems.
In our 2024 Finder Customer Satisfaction Awards, Chase scored 4.9 out of 5, with 100% of respondents saying they would recommend the brand. Starling also scored 4.9 out of 5 and had a 100% recommendation.
Winner: Starling just wins this because of its higher Trustpilot score, from 4 times as many reviews.
Overall winner: Is Chase better than Starling?
Both the Chase and Starling bank accounts have a lot to offer, which means this isn’t an easy decision to make. Both accounts offer streamlined apps to help you budget and save, fee-free transactions abroad and FSCS protection.
While Chase offers up to £15 a month in cashback, you now have to pay in at least £1,500 a month to qualify for any cashback at all.
If we had to pick one, we’d say Starling takes the top spot. As well as being able to pay in cash at the Post Office and apply for an overdraft, the Starling app is more advanced.
But what works for one person might not work for another, so if you’re not sure, you could always try both options to see which one works best for you.
We show offers we can track - that's not every product on the market...yet. Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" (and variations of these) aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.
Rachel Wait is a freelance journalist and has been writing about personal finance for more than a decade, covering everything from insurance to mortgages. She has written for a range of personal finance websites and national newspapers, including The Observer, The Mail on Sunday, The Sun and the Evening Standard. Rachel is a keen baker in her spare time. See full bio
This new account comes with cashback on direct debits, interest on the balance in your account and a regular saver with one of the best rates in the market.
Looking to open an account with first direct? Here are the current accounts it offers, the benefits of banking with first direct and how to open an account.
Is the digital-only bank the right option for you? Read our review to get the low-down on all of Starling’s features and benefits. We cover everything from Starling’s overdraft service to whether the card can be used abroad.
Is Revolut’s app-only account the solution for you? Our review of this challenger banking brand explores the features and fees of its free Standard plan, and outlines the other Revolut accounts available.
2 Responses
BuddyFebruary 3, 2023
do any of the digital banks allow deposits and exchange in crypto currency?
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Advertiser disclosure
Finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which Finder receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Finder compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
do any of the digital banks allow deposits and exchange in crypto currency?
Hi Buddy,
You can check our guide here to find a list of crypto-friendly banks in the UK.
Best regards,
Tey