The myPOS range
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What is myPOS?
Every year, fewer and fewer people are shopping with cash; and according to UK Finance, contactless card use now makes up a third of all payments. No matter how small your business is, if you can offer your customers the use of a card reader, you’re almost certain to make more sales than you otherwise would. You’ll avoid the security risks of a cash-only business, too.
myPOS (launched in 2012) is an in-person, online and mobile payment solutions brand aiming to be affordable for small and medium-sized businesses.
Do myPOS card readers have the features you need? Here’s what you need to know.
More about myPOS card readers
Below are the key features for each of the myPOS card readers:
myPOS Go
- Upfront cost of £29
- Fully portable thanks to integrated SIM card with 3G/4G coverage
- Accepts contactless, mobile, NFC, chip & PIN and Magstripe payments
- 30 days money-back guarantee
- Designed to last all day
myPOS Combo
- Upfront cost of £179 plus VAT
- Mobile payment-acceptance device with a built-in credit card reader and printer
- Accepts contactless, mobile, NFC chip & PIN and Magstripe payments
- 30 days money-back guarantee
- Designed to last all day even with a high volume of transactions. Charging dock sold separately or as part of a bundle
myPOS Pro
- Upfront cost of £229 plus VAT
- Accepts contactless, mobile, NFC chip, QR & PIN and Magstripe payments
- 30 days money-back guarantee
- Work in conjunction with the free myPOS Android app
- Designed to last all day
- Built in printer
Transaction costs for myPOS card machines
Card present:
- 1.1% + 7p
- Amex: 2.45% + 7p
- All other cards (inc. commercial): 2.85% + 7p
Card not present (e.g. payment link):
- 1.3% + 7p
- Amex: 2.50% + 15p
- All other cards (inc. commercial): 2.9% + 15p
How to order a myPOS card machine
Once you’ve done your research, if you decide a device from the myPOS range is the right card reader for you, visit the MyPOS website and order online. Your device will be delivered from a local myPOS store within 3 days.
Pros and cons
Pros
- Accepts a wide range of networks
- Portable option with myPOS Go
- Print receipts with myPOS Carbon
- No contracts
- 30 days money-back guarantee
- 12 months warranty
- Instant settlement to your account
- All devices are standalone and don’t need to be connected to a mobile device
- Lower transaction fees than many competitors
Cons
- Transaction fees apply and are higher for transactions made with Amex or without the card present
- Only the myPOS Carbon comes with a receipt printer
- The upfront cost of most myPOS card readers is higher than that of some competitors
myPOS reader customer reviews
myPOS has an overall rating of “great” on Trustpilot (updated March 2024), with 4.1 out of 5 stars based on more than 10,000 reviews. Most customers are full of praise for the machines themselves and for the brand’s customer service. Negative reviews refer to the higher fee, difficulties in providing the necessary documentation for set-up and some problems accessing tech support when things go wrong.
Our verdict
myPOS has several machines to choose from. Whether you need a card reader for on the go or docked into your professional set-up, one of these models could work for you.
On the whole, myPOS customers seem keen, but there are some who have also raised concerns about the fee, the set-up process and the brand’s response when something goes wrong.
Compared to rivals, myPOS card readers have transaction costs on the lower side and benefit from having no monthly costs; but, with the exception of the extremely reasonably priced myPOS Go, the upfront price is higher than for many competitors. However, it does have an impressively speedy settlement period.
Overall, myPOS offers a few choices that could suit small or medium businesses. Whether you choose one from this range or a different brand depends on your business’s needs. Use our handy guide to compare a range of card machines and make an informed decision.
Frequently asked questions
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