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With the increased possibility of becoming a cashless society, card readers are now a necessity for most businesses.
Dojo offers two types of card reader – the Dojo Go which is a standalone, on-the-go device and and the Dojo Pocket which hasn’t been released yet. Dojo Go costs from £20 per month, depending on your business’s annual card turnover. Here, we take a closer look at both of them to see how they compare.
More about Dojo card readers
Below are the key features for each of the Dojo card readers:
Dojo Go
Monthly fee of £20 plus VAT for businesses with an annual card turnover less than £150,000. For businesses with an annual card turnover more than £150,000, the card machine will cost £15 plus VAT per month.
Portable machine that doesn’t need to connect to an additional device, making it ideal for transactions on the go
Battery life lasts 10 hours
Accepts Chip and PIN, contactless, magnetic swipe, Apple Pay and Google Pay
Transaction fee varies from 1.4% +3p to 2.3% +3p depending on card type and payment method
Settlement in 1 working day
Ability to print receipts
Has a touchscreen display
Dojo Pocket
The Dojo Pocket hasn’t been released yet, but you can register for more details on the Dojo website. Here’s what we know so far:
Pocket-sized design
Only accepts contactless payments
Order and pay using 1 device
Built-in 4G connectivity
How to order a Dojo card machine
After you have researched and chosen the best card reader for you or your business, you can start the application process.
To apply for a Dojo card reader, head over to Dojo's online application, which takes 10-15 minutes to complete. Once your application is accepted, your card reader will be couriered to you.
Pros and cons of Dojo card readers
Pros
Portable and countertop devices, ideal for on the move transactions or terminal set ups
Accepts all payment types
Payment links can be created
Ability to print receipts
Customisable pricing depending on card turnover
Short settlement periods, 1 working day
Cons
Contracts involved
Transaction fees vary largely depending on card type and payment type
Dojo One needs to be close to an ethernet connection hub
Dojo Go is a larger portable device compared to other card readers on the market
Dojo Go vs Dojo One
There are a number of key differences between the Dojo One and Dojo Go that you should consider.
For a start, the Dojo Go is designed to “move with your business” and can be used as a portable or countertop device, connecting via WiFi or mobile data. Depending on use the battery can last up to 10 hours and the card reader does print receipts (a feature that is not always included in portable card readers).
In comparison, the Dojo One machine connects directly to the internet via an ethernet cable and therefore is designed purely to be a countertop terminal. The Dojo One can also print receipts and the battery life is stronger than the Dojo Go, as it is always connected to the cradle.
Our verdict
Dojo card readers certainly cover a lot of main aspects that you might need from a payment machine for your business. However, with both the Dojo One and the Dojo Go, you will be tied to a contract, and depending on your annual card, this could be a monthly rolling contract or a fixed term contract.
If you are looking for a card machine that is going to sit on your professional countertop, the Dojo One could be the machine for you. But, if you are looking for a machine that you can move around with e.g. if you’re a restaurant owner looking to take table payments, the Dojo Go will suit you better. However, if you are a market seller or someone who will be using the machine on-the-go, the larger design of the Dojo Go falls short compared to other card readers available, like the SumUp and Square readers.
Dojo customer reviews
Dojo has received positive scores on customer review site Trustpilot, with a rating of 4.9 stars out of 5, based on 1,442 reviews (updated May 2022). This is considered an “Excellent” rating overall.
A total of 98% of Dojo customers gave it an “excellent” rating, with positive comments focusing on the ease of use, fast settlements and helpful customer service. However, those customers who didn’t rate the provider the full 5 stars, reported poor customer service and hidden charges.
Frequently asked questions
Once your order has been accepted, you should receive your card reader on the next working day.
Both card readers allow customers to either insert their card into the machine and enter their PIN, hold their card near the card reader to trigger a contactless payment, or hold their mobile device over the card reader to pay with Apple Pay or Google Pay.
Yes, with Dojo Go, you can connect to the internet or sim data. With Dojo One, you’ll need to buy a hub that allows you to connect to the internet via ethernet cable.
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Emily Herring is a Publisher at Finder specialising in credit-based products including credit cards and business and personal loans. Emily has recently joined the Investments team. She has a Masters in Creative Writing & Publishing and a Bachelor of Arts in Communication & Media. See full bio
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