Marmalade car insurance review

Find out exactly what's covered in the car insurance offered through Marmalade, designed for young drivers.

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Marmalade
Customer rating
★★★★★
Satisfaction survey
Good prices and easy to use, according to customers
Only provides cover for young and learner drivers

Marmalade is a car insurance broker specialising in policies for young people. Whether you are learning to drive or have just passed your test, Marmalade claims to source affordable policies. What’s more, the broker offers telematics insurance, which is growing in popularity among young drivers. It also offers up to 10% discount to customers that have previously taken out a learner driver insurance policy with Marmalade. Here’s what else we think you should know.

Who is Marmalade?

Marmalade is a specialist insurance broker that offers car insurance to young drivers. It sources policies for learner drivers, young driver insurance on a family car, new driver insurance on a customer’s own car and student driver insurance, which is available on a temporary basis.

Who underwrites Marmalade’s car insurance?

Marmalade works with a panel of insurance companies to provide a range of insurance products for young people. Its learner driver and named young driver insurance policies are underwritten by Ageas Insurance Ltd. The new driver insurance policies are underwritten by Highway.

Marmalade is a trading style of Young Marmalade Ltd and Provisional Marmalade Ltd, which is authorised and regulated by the Financial Conduct Authority.

What are Marmalade’s levels of cover?

Drivers in the UK are legally required to have at least third party cover but Marmalade does not offer this minimum level of cover or third party, fire and theft.

Comprehensive is the highest and only level of cover available through Marmalade. If you’ve caused an accident, you’ll be covered for damage to third party vehicles or property. And it will offer protection against any fire damage to your car or theft of your car. You’ll also be insured against accidental damage and any vandalism to your car.

What are Marmalade’s different policies?

  • Learner driver car insurance.
  • Named young driver car insurance (on a car owned by a family member or friend).
  • New driver car insurance (on a car owned by the policyholder).
  • Student driver car insurance (temporary car insurance on a car owned by a family member or friend).

What is covered under my policy?

Cover benefitsComprehensive
Liability to other people and propertyYes
Fire and theftYes
Accidental damageYes

Beyond the standard cover benefits above, any other benefits to your insurance policy will vary depending on the insurer that is able to provide the cover through Marmalade.

Check your policy details carefully to ensure you have the right cover for your needs.

Optional extras

The optional extras that may be available will depend on the insurer that is willing to offer car cover. Information about optional extras is not available on the Marmalade website.

What policy exclusions are there?

Your cover through Marmalade is likely to become invalid if any of the following arises:

  • You fail to pay for your premium.
  • You change your car during the policy term to a car that the insurer cannot cover.
  • You do not provide the correct documents to support your application.
  • Your car is being driven by an unnamed driver on your policy or by a person that does not have a valid driving licence.
  • Your car is used for rallies, races or competitions.
  • You are paid to carry passengers.

The insurer that offers you the policy through Marmalade may also have its own set of exclusions. Check your policy for further details to confirm your cover is valid at all times.

How do I make a claim?

Marmalade does not provide its claims line details on its website so if you need to make a claim, it recommends you refer to your policy document for the claims telephone number.

Once you have checked your policy document for details on how to make a claim, you’ll need to have all your personal details and all the facts about the incident to hand. You may also need to provide any photographic evidence you have to support your claim.

It’s important that you let your insurer know about an incident as soon as possible, even if it’s not your fault. Failure to do this could result in a rejected claim.

What is my excess?

Your insurance excess is the amount of money you have agreed to pay towards a claim. Your insurer won’t pay out for a claim that costs less than your excess.
A voluntary excess is normally an amount set by you when taking out a policy. You’ll have the option of adding or increasing a voluntary excess, which could in turn reduce your premium.
A compulsory excess amount might vary depending on the age of your car and your driving experience.

You’ll find details about any compulsory or voluntary excesses in your policy document.

Marmalade pros and cons

Pros

  • Specialist insurance broker for young drivers.
  • Telematics and temporary car insurance offered.
  • Instant online car cover.

Cons

  • Limited information about car insurance policies on the Marmalade website.
  • Terminating a car insurance policy will incur a cancellation charge.

Verdict

Marmalade’s Black Box policy has 5 stars on Defaqto, which means it’s a good standard policy. As far as specialist young driver car insurance companies go, Marmalade is a very good option.

Marmalade actually made it into our list of the top 10 car insurance companies in the UK for customer satisfaction, but we felt that, being a specialist provider, we couldn’t include it in the final list. It does get an honourable mention though, as its customers praised its reasonable prices, ease of use and good service.


Car insurance ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our customer satisfaction scores (“Customers say”) are based on a survey of 1,513 customers carried out in December 2020.
The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you. Most of the data in Finder's comparison tables has the source: Moneyfacts Group PLC. In other cases, Finder has sourced data directly from providers.
*Based on data provided by Consumer Intelligence Ltd, www.consumerintelligence.com (Mar ’24). 51% of car insurance customers could save £539.54
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Written by

Helen Champion

Helen Champion was an associate editor at Finder. She has worked in communications for over 16 years and currently writes on a range of topics including insurance and money transfers in the hope of empowering people to make better financial decisions. During her broadcast career, she helped to produce hundreds of news and breaking news reports for Associated Press TV and ITV News. And in public relations, she managed several high-profile public relations campaigns for Macmillan Cancer Support, the General Medical Council and overseas for Qatar Foundation on behalf of BLJ Worldwide. Helen has a Bachelor of Arts in Journalism from the University of Lincoln, a passion for practising karate in the dojo and a deep love of making mischief with her sons. See full profile

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