Contact numbers
If your cancellation relates to standard car insurance, call Admiral’s customer service team on 0333 220 2000.
If your cancellation relates to telematics car insurance, call Admiral’s customer service team on 0333 220 2010.
The opening hours are:
Mon to Fri: 08:00 – 18:00
Sat: 10:00 – 17:00
Sun: 09:30 – 16:00
For more information regarding cancellations, you can refer to this page.
Email
There is an email form on the Admiral website
Cancellation fees
If you decide to cancel after the cooling off period but before your cover stops, Admiral will charge you for any days of cover used and also an amount for processing your cancellation. These fees will vary depending on your policy as listed in the table below. You’ll also be charged £5 if you originally selected any policy upgrades.
| Policy type | Cancellation fee |
|---|---|
| Car insurance | £55 |
| Telematics car insurance (Admiral installs unit into car) | £155 |
| Telematics car insurance (driver plugs unit into charging port) | £105 |
Contact numbers
If your cancellation relates to standard car insurance, call Admiral’s customer service team on 0333 220 2000.
If your cancellation relates to telematics car insurance, call Admiral’s customer service team on 0333 220 2010.
There is an email form on the Admiral website
Cancellation fees
If you decide to cancel during the cooling off period, Admiral will charge you for processing your cancellation. These fees will vary depending on your policy as listed in the table below. You’ll also be charged £5 if you selected any policy upgrades.
Telematics car insurance (driver plugs unit into charging port)£105
| Policy type | Cancellation fee |
|---|---|
| Car insurance | £25 |
| Telematics car insurance (Admiral installs unit into car) | £125 |
| Telematics car insurance (driver plugs unit into charging port) | £75 (£50 will be refunded if unit is returned with 30 days of cancelling the policy) |
Unless you’re selling or getting rid of your car, or maybe moving it abroad, then you’ll want to find a new car insurance provider when you leave Admiral.
It’s crucial you don’t overlap your Admiral insurance with your new policy, as it can lead to problems should you need to make a claim. These basic steps should help you avoid doing this.
Cancelling a car insurance policy with Admiral is relatively straight forward and you’ll be able to do so either online or over the phone. The issue is that whether it’s inside or outside of the cooling off period, you’ll be charged a cancellation fee, which can be a real hit, especially if you had a telematics policy.
The lesson here for next time is to be absolutely sure the next policy you choose suits your needs and your budget before you take the plunge and buy it.
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