How to cancel Admiral car insurance

Cancelling your Admiral car insurance is pretty easy, but you'll need a new policy lined up first. Here's how to cancel your Admiral policy plus any cancellation fees you might incur.

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Esther Wolffowitz

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How to cancel your Admiral car insurance policy

Cancellation after 14 days

  1. Contact. Drop Admiral an email or call to explain you wish to cancel your policy early. State whether you want to quit immediately or on a future date.
  2. Refund. If you paid for your premium with one upfront payment you’ll get a partial refund, which will reimburse you for the time you haven’t had cover for.
  3. Administration charges. Admiral will deduct an administration fee from the money it gives back to you, to cover its costs for setting up and stopping your policy.
  4. Outstanding premium. If you have any outstanding premium you need to pay this off within 10 days.
  5. Made a claim. Bad news if you’ve made a claim or had one made against you. You won’t get a single penny back should you cancel early.

Contact numbers

If your cancellation relates to standard car insurance, call Admiral’s customer service team on 0333 220 2000.

If your cancellation relates to telematics car insurance, call Admiral’s customer service team on 0333 220 2010.

The opening hours are:

Mon to Fri: 08:00 – 18:00
Sat: 10:00 – 17:00
Sun: 09:30 – 16:00

For more information regarding cancellations, you can refer to this page.
Email

There is an email form on the Admiral website

Cancellation fees

If you decide to cancel after the cooling off period but before your cover stops, Admiral will charge you for any days of cover used and also an amount for processing your cancellation. These fees will vary depending on your policy as listed in the table below. You’ll also be charged £5 if you originally selected any policy upgrades.

Policy typeCancellation fee
Car insurance£55
Telematics car insurance (Admiral installs unit into car)£155
Telematics car insurance (driver plugs unit into charging port)£105
Cancellation within 14 days of cover
We’ve all done it, rushed into buying something then had second thoughts. Thankfully, if you act swiftly it shouldn’t cost you too much to cancel your Admiral car insurance policy. Here are the steps.

  1. Contact. Call or email Admiral within 14 days of receiving your welcome letter or email.
  2. Refund. Admiral will then give you a full refund minus an administration charge. So long as you haven’t made a claim (or had one made against you) during your short time with Admiral.
  3. Charge. This admin fee could be more than £100 if you’ve had a black box installed.

Contact numbers

If your cancellation relates to standard car insurance, call Admiral’s customer service team on 0333 220 2000.

If your cancellation relates to telematics car insurance, call Admiral’s customer service team on 0333 220 2010.

Email

There is an email form on the Admiral website

Cancellation fees

If you decide to cancel during the cooling off period, Admiral will charge you for processing your cancellation. These fees will vary depending on your policy as listed in the table below. You’ll also be charged £5 if you selected any policy upgrades.

Telematics car insurance (driver plugs unit into charging port)£105

Policy typeCancellation fee
Car insurance£25
Telematics car insurance (Admiral installs unit into car)£125
Telematics car insurance (driver plugs unit into charging port)£75 (£50 will be refunded if unit is returned with 30 days of cancelling the policy)

Things to consider before cancelling your policy with Admiral

  • Change existing policy. You could adjust your current deal rather than cancelling your Admiral policy. If you’re looking for cheaper car insurance or a different level of cover, then call Admiral and see how much it will cost to change your insurance policy.
  • Fees. Whether you’re leaving within the first 14 days or after, you’re going to have to pay a fee to leave. How much will depend on the type of policy you have and whether you’re in the cooling off period. You might well decide to stay put if the cost of leaving is more than the refund.
  • Have you made a claim. Admiral won’t give you any refund whatsoever if you’ve been involved in a claimable incident. So it’s worth weighing up if it’s worth cancelling your deal.
  • Best time to switch. Generally about three weeks before your current deal is about to expire is the best time to look for a new quote. People who get insurance at the last minute are statistically seen as higher risks by insurance companies. So renewing your Admiral deal could be cheaper.
  • Multi-car policy downside. If you have received a discount for insuring multiple cars on your policy, this will be lost, and so the premium will be adjusted for each other car remaining on the insurance.
  • No claims. Admiral could well refuse to let you take your no claims bonus with you, which might cost you should you switch provider early.

Changing car insurance provider

Unless you’re selling or getting rid of your car, or maybe moving it abroad, then you’ll want to find a new car insurance provider when you leave Admiral.

It’s crucial you don’t overlap your Admiral insurance with your new policy, as it can lead to problems should you need to make a claim. These basic steps should help you avoid doing this.

  • Shop around. Decide what level of cover you need then use comparison sites to compare all the deals out there. This will help you find the best value policy out there.
  • Go direct. Some insurance companies won’t put all their deals on comparison sites, so get a few quotes directly too.
  • Starting a new policy immediately. If you want to change car insurance provider today or before your Admiral deal runs out, sign up for a new policy and contact Admiral that day and quit immediately. This will make sure you don’t double-up on car insurance.
  • Delaying your new policy. If you’re happy to wait for your Admiral deal to run down then get in touch with it and say you don’t want it to automatically renew your current deal. It could well do otherwise. Then sign up for a new policy and ask your new provider to begin your cover the day your Admiral deal ends.
  • Pay fees. Should you cancel your Admiral deal early to change car insurance provider, you’ll get hit with a fee to leave.

Compare quotes with Confused.

Bottom line

Cancelling a car insurance policy with Admiral is relatively straight forward and you’ll be able to do so either online or over the phone. The issue is that whether it’s inside or outside of the cooling off period, you’ll be charged a cancellation fee, which can be a real hit, especially if you had a telematics policy.

The lesson here for next time is to be absolutely sure the next policy you choose suits your needs and your budget before you take the plunge and buy it.

Frequently asked questions

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*Based on data provided by Consumer Intelligence Ltd, www.consumerintelligence.com (July ’24). 51% of car insurance customers could save £523.17
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Publisher

Esther Wolffowitz was a publisher at finder.com specialising in insurance. Esther holds an MSc in Media and Communication Governance from the London School of Economics and Political Science (LSE). See full bio

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