Welcome to the Finder Customer Satisfaction Awards 2025
Our awards are decided by the only votes that really matter – yours. We partnered with the research consultancy Censuswide to ask customers of major business card providers in the UK to tell us about their experiences. See the winner below, as well as our highly recommended Customer Satisfaction Champions.
Business Cards Customer Satisfaction Winner
AllStar
AllStar tops our list of business card providers for customer satisfaction this year as voted for by you – the customers – with 93% of people recommending it and a high overall satisfaction score. This combined business and fuel card is loved by customers for great service and flexibility.
Business Cards Customer Satisfaction Champion
Juni
Any brand which had at least 90% of customers recommend them has been recognised with a customer satisfaction champion award. 93% of customers said they would recommend a Juni business card!
Business Cards Customer Satisfaction Champion
Allied Irish Bank (GB)
Allied Irish Bank have also been given a Customer Satisfaction Champion award this year for scoring an impressive 90% in recommendations. Customers particularly liked the competitive rates and responsive customer support.
Business Cards Customer Satisfaction Champion
Lloyds Bank
We have a third champion this year – with Lloyds Bank also getting an impressive 90% recommendation score. Customers like the reliability and ease of use.
Our customer satisfaction league table 2025
| Brand | Logo | Customers who’d recommend | Review | |
|---|---|---|---|---|
Allstar |  | 93% | Allstar offers a business credit card as an all-in-one card, combining a regular business credit card with a fuel card. | |
Juni |  | 93% | Juni’s charge card offers 1% cashback on eligible spend and helps you keep track of your ad spend. | |
Allied Irish Bank (GB) |  | 90% | Allied Irish Bank (GB) offers both standard and premium business cards, the latter of which come with extra customer benefits such as travel perks. | |
Lloyds Bank |  | 90% | Lloyds Bank offers a business credit card with relatively low interest rates and flexible repayment options. | |
Barclaycard |  | 87% | Barclaycard offers business credit cards to suit a range of business needs, with a variety of benefits and perks. | |
Royal Bank of Scotland |  | 87% | Royal Bank of Scotland offers its business banking customers a straightforward credit card with a competitive purchase rate. | |
Payhawk |  | 84% | Payhawk offers one single platform for card payments, invoices, reimbursement, expense management and bookkeeping. | |
The Co-Operative Bank |  | 83% | The Co-op Bank operates on a set of ethical principles, and won’t invest in companies which operate in markets that it deems unethical. | |
American Express |  | 83% | American Express offers a range of business credit and charge cards, helping customers manage their company’s cash flow, often while earning exclusive card rewards. | |
Capital on Tap |  | 90% | Capital on Tap offers a versatile everyday credit card, with the opportunity to earn rewards. | |
Santander |  | 94% | Santander offers a flexible business cashback credit card with a reasonable annual fee. | |
HSBC |  | 80% | One of the world’s largest banks, HSBC offers a competitive interest-free period and purchase rate with its business credit card. | |
Moss |  | 80% | One of the world’s largest banks, HSBC could be a good option if you are looking for an all-in-one system, with the added bonus of earning cashback. | |
Bank of Scotland |  | 77% | Bank of Scotland’s business credit card offers a credit limit of up to £10,000 and you can get up to 20 additional cards for your employees (subject to an annual fee per card). | |
NatWest |  | 67% | NatWest’s range of credit cards for its existing business customers come with a variety of features and benefits. | |
Funding Circle |  | 47% |
Customer satisfaction ratings methodology
We asked people who’d used a business card within the previous 12 months to rate their satisfaction with the service they received and whether they’d recommend the provider to a friend. Our independent survey of 455 business card customers was carried out in January 2025.
We have shown the percentage recommended score in the table above and used these ratings to decide the winners of our awards. Where there was a draw on the “would recommend percentage”, we used the overall rating out of 5 as a tie-breaker.
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