If you have ever been stranded due to a breakdown, you will know how valuable breakdown cover can be.
Read more to find out about Start Rescue, and to see if their cover is right for you.
Start Rescue is an alternative insurance provider, providing customers with a new way to protect their assets. The company has insurance policies which cover car breakdowns.
The company has over 425 approved recovery operators throughout the UK, and an additional network in Europe.
You can get different levels of insurance for different types of vehicles and uses. Below we have listed the vehicles and uses you can insure with start rescue:
Find out what features are included within each different level of car breakdown insurance at Start Rescue below:
| Cover for | One Star | Two Star | Three Star | Four Star | Five Star |
|---|---|---|---|---|---|
| Roadside assistance / Recover up to 10 miles | ✓ | ✓ | ✓ | ✓ | ✓ |
| Local recovery up to 10 miles | ✓ | ✓ | ✓ | ✓ | ✓ |
| Nationwide recovery | ✓ | ✓ | ✓ | ✓ | |
| Home | ✓ | ✓ | |||
| Accident recovery | ✓ | ✓ | ✓ | ✓ | ✓ |
| Alternative transport | ✓ | ✓ | ✓ | ✓ | ✓ |
| Overnight accommodation | ✓ | ✓ | ✓ | ✓ | ✓ |
| Key assist | ✓ | ✓ | ✓ | ✓ | ✓ |
| Message assist | ✓ | ✓ | ✓ | ✓ | ✓ |
| Europe | ✓ | ✓ | |||
| Theft, vandalism, illness | ✓ |
If you need to make a claim on your car breakdown insurance policy, you can call the Start Rescue claims department on: 01206 785999. If you cannot connect using that number, you can call them on: 0333 320 0975
If you are calling from Europe, you can call Start Rescue on: 0044 1206 785 999
All of the claim helplines are open 24 hours a day, 7 days a week.
You can also make a claim using the mobile app. All you need to do is download the app, register, and report the problem. The app will locate you, and you will presented with a list of common faults, once you have selected one the details will be sent to the rescue team, and they will be on their way.
Start rescue will require the following information:
An excess is the amount of money you contribute when you make a claim.
Fortunately, with Start Rescue there is no excess for any claims, so you will not be any more out of pocket if your vehicle does breakdown.
Start Rescue was the winner of Finder’s 2024 Breakdown Cover Customer Satisfaction Award, with 94% of customers we surveyed saying they would recommend it to a friend. Customers highlighted the brand’s excellent customer service, quick response times and great prices.
One customer we surveyed praised Start Rescue’s “great prices and quick response times”. While another put it very simply with their comment: “just good service” (in all caps).
On the reviews platform Trustpilot, Start Rescue has a very respectable score of 4.4 out of 5. Reviewers were super positive (echoing the sentiments of customers in our own survey) about the brand’s great customer service and speedy call-out times.
Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.
To find out more, read our full methodology.
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