Gemini Exchange Review
Our verdict
Strong regulatory practices make this exchange great for security-conscious traders — but it falls behind on available assets.
Gemini boasts a history of strong regulatory compliance and a standout focus on security measures. Coupled with an intuitive, user-friendly platform, these features make it an appealing choice for beginners. However, its high fees, limited staking options and, at times, lackluster customer support might leave intermediate and expert traders ultimately unsatisfied.
Pros
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An insurance-backed hot wallet storage option
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A user-friendly interface with advanced trading tools
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Strong history of regulatory compliance
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Robust security features, including SOC 2 certification
Cons
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Higher trading fees than most competitors
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Limited staking features
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Fewer tradable assets than other exchanges
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Inconsistent customer support
Details
Product details
| Name | Gemini Cryptocurrency Exchange |
| Deposit methods | Bank transfer (ACH), PayPal, Wire transfer (USD), Bank transfer (EUR and GBP), FAST transfer (SGD), Cubix, Plaid Direct Payments (UK) |
| Supported Cryptocurrencies | BTC, ETH, USDT, XRP, SOL, DOGE, USDC, AVAX, LINK, SHIB, HBAR, DOT, XLM, and 67 more |
| Trading Fee | Trading: Dependant on transaction size: $10 or less: $0.99 $10–$25: $1.49 $25–$50: $1.99 $50–$200: $2.99 More than $200: 1.49% of order value Spread: 0.5% convenience fee on all transactions |
| Withdrawal Fees | ACH transfer: none USD wire transfer: $25 |
| Fiat Currencies | USD, AUD, CAD, EUR, GBP, SGD, HKD, depending on country of residence |
Gemini is best for security-conscious beginners
With an easy-to-use platform and a pronounced focus on security, Gemini is a solid choice for beginner traders who prioritize the safety of their funds. While the advanced trading platform is quite powerful, the relatively sparse selection of tradable assets is a major downside, making it less appealing for experienced traders.
Gemini Exchange plans
Gemini Exchange offers access to an advanced trading platform through a separate plan. While it doesn’t come with a monthly subscription cost, it operates with a different trading fee schedule — one that is primarily geared toward high-volume and high-frequency traders.
| Plan | Monthly price | Features |
|---|---|---|
Gemini Exchange | $0 |
|
Gemini Exchange ActiveTrader | $0 |
|
What we like about Gemini
Gemini caters to both beginners and seasoned traders by offering a simple interface alongside its ActiveTrader platform.
The main platform provides an intuitive experience for users who want to buy, sell or earn rewards without complexity. Meanwhile, ActiveTrader offers pro-level tools, including advanced charting, real-time order books and customizable order types, making it a great option for high-frequency traders.
Gemini’s standout feature is its focus on security. Most user assets are held in cold storage, minimizing exposure to online threats. The platform also offers insurance-backed hot wallets for added protection. Furthermore, Gemini was one of the first exchanges to receive SOC 2 certification, validating its stringent security and operational practices. Users can also enable two-factor authentication (2FA) and whitelist withdrawal addresses to enhance account safety.
Where Gemini falls short
Gemini’s most obvious drawback is the relatively sparse range of tradable assets. While long-term, buy-and-hold investors and beginners likely won’t be affected, those who favor short-term trading strategies and prefer having a diverse set of assets on hand will likely find this to be a decisive flaw.
Gemini charges a 0.5% convenience fee above the market price, in addition to a transaction fee that varies by trade size. In contrast, platforms like Binance and Kraken offer lower fees, making Gemini less appealing to frequent traders or those dealing with high volumes.
Staking is another issue. After an initially ambitious program failed to take off, Gemini Exchange slashed its staking program. At present, only three assets — MATIC, ETH and SOL — can be staked, with relatively modest yields of 4.12%, 3.81% and 2.43%, respectively.
Finally, the platform’s customer support leaves much to be desired, both in terms of accessibility and speed, when compared to most competitors.
Listed Gemini Exchange assets
Gemini Exchange allows clients to trade 80 digital assets, including some of the most popular cryptocurrencies. However, on the whole, the selection falls short of the competition — and the lack of Cardano and Sui, in particular, are keenly felt.
Still, for investors who are interested in mainstream assets, this shouldn’t prove to be too much of an issue.
Popular assets on Gemini Exchange
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT)
- XRP (XRP)
- Solana (SOL)
- Dogecoin (DOGE)
- USDC (USDC)
- Avalanche (AVAX)
- Chainlink (LINK)
- Shiba Inu (SHIB)
- Hedera (HBAR)
- Polkadot (DOT)
- Stellar (XLM)
- BNB (BNB)
- Cardano (ADA)
- TRON (TRX)
- Toncoin (TON)
- Sui (SUI)
- Hyperliquid (HYPE)
- Bitget Token (BGB)
All Gemini Exchange crypto assets
How to sign up for Gemini
Signing up for Gemini is a straightforward process. During signup, customers must provide certain information and confirm their account via SMS code or email. After that, the only thing left to do is finish the Know Your Customer (KYC) process.
Here are the steps necessary to open a Gemini account:
- Download the Gemini mobile app or visit its website.
- Select an individual or institutional account, depending on your preference.
- Enter your email address and provide a clear photo of your ID. A selfie in good lighting might also be required.
- Open your email address to find a verification code.
- Link a payment method to your account.
Customer experience
| BBB accredited | No |
|---|---|
| BBB rating | F |
| BBB customer reviews | 1.32 out of 5 stars, based on 56 customer reviews |
| Trustpilot score | 1.2 out of 5 stars, based on 1,096 customer reviews |
| App Store Score | 4.8 out of 5 stars, based on 103,100 customer reviews |
| Google Play Score | 3.8 out of 5 stars, based on 51,400 customer reviews |
| Customer reviews verified as of | 30 January 2025 |
Gemini’s customer support is a particularly sore spot. In stark contrast with most other facets of the platform, customer support is lackluster at best. All support inquiries must be submitted through Gemini’s website. To make matters worse, tickets generally take days to be resolved.
What do people on Reddit say?
Compare Gemini Exchange to other platforms
Compare similar platforms by available asset types, trade fees and minimum deposit requirements. Select Go to site to sign up for an account.
Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.
- “How SOC 2 Certification Can Help You Become a Skilled SOC Analyst,” CyberSecurity Exchange, October 6, 2022
- “NYDFS Grants Charter to ‘Gemini’ Bitcoin Exchange Founded by Cameron and Tyler Winklevoss,” NYDFS, October 5, 2015
- “Data of 5.7M Gemini users available for sale on hacking forums,” Security Affairs, December 16, 2022
Your reviews
Shane Finder
Contributor
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Joshua Finder
September 30, 2018
Hi Don,
Thanks for getting in touch with finder. I hope all is well with you. :)
Gemini accepts US dollars via Automated Clearing House (ACH) deposits or wire transfers. For this reason, you can use your US bank account to deposit money to your account given you use the aforementioned methods.
As of now, you can only withdraw crpyto coins from Gemini and not fiat money.
For more information, you may want to directly get in touch with Gemini’s customer support.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
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Norman
December 21, 2017
is there a limit to a wire transfer amount for deposits or withdrawals
Joanne Finder
December 21, 2017
Hi Norman,
Thank you for visiting finder, we are a financial comparison website and general information service.
There are no limits on deposits or withdrawals for Individual or Institutional Accounts for Wire transfers. You may also get additional information via Gemini’s Zendesk support.
Hope this helps,
Joanne
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Kim
December 08, 2017
I have a question. I want to buy ripple, how I should do that?
Rench Finder
December 09, 2017
Hi Kim,
Thanks for your inquiry.
You can buy Ripple as you would buy any other cryptocurrency: from an online exchange. Most require you to go through a verification process but once done you just buy the XRP as you would any other product online. Finally, transfer the coins to your wallet for safekeeping.
Cheers,
Rench
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Don
September 25, 2018
I have a Coinbase account now. Because I am a Canadian resident, they won’t allow me to use my Wells Fargo bank for deposits.(U.S.) I have been dealing in u.s. Funds. Can I sign up with Gemini and continue to use my U.S. Bank? Also if I withdraw funds, can I transfer back to my U.S. Bank?
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