If you’re looking to redeem your Dream Miles at the AIR MILES Rewards shop, you’ve got plenty of choice when it comes to merchandise. You can choose from thousands of products in the Merchandise Rewards Catalogue, from new TVs to sofas, jewelry, lawnmowers, strollers, watches, camping equipment, suitcases, computer games, vinyl records and even guitars.
Redeeming Miles for merchandise
There are two different types of AIR MILES that you can collect: Cash Miles and Dream Miles – and you can only redeem Dream Miles in the Merchandise Rewards shop. This is because Dream Miles can be used toward merchandise, travel and tickets, while Cash Miles can only be used for eVouchers or in-person discounts at AIR MILES partner stores. This means if you only collect Cash Miles, you won’t be able to shop in the Merchandise Rewards store.
You can easily select the type of Miles you’d like to earn by logging into your account and changing your preferences by clicking on the “i” icon beside your Miles balance. You can then use the slider to choose the percentage of Cash Miles vs. Dream Miles that you’d like to earn, or you can choose 100% if you’d like to only earn one type. You can change your preferences as often as you’d like, but you cannot transfer existing Miles between Dream Miles and Cash Miles. Want to learn more more on how to redeem AIR MILES? See our guide here.
Cash Miles vs. Dream Miles
The two different types of Miles – Cash Miles and Dream Miles – differ in the way that you can redeem them, as well as what you can redeem them for.
Cash Miles can be redeemed in-person for discounts at participating partner stores or online for Evouchers.
Dream Miles can be redeemed online only for merchandise, events and attractions, stage passes and travel.
How to browse the Merchandise Rewards Catalogue
To browse the available merchandise, you’ll need to visit rewards.airmiles.ca/merchandise. If you have an AIR MILES account, you can sign in using the “Sign in” button. You can browse items and simply redeem your Miles for any merchandise that you’d like – as long as you have enough Dream Miles for the product.
If you’re just looking to browse the catalogue, you don’t have to sign in to your account. Should you find something you’d like to purchase with your Dream Miles you can then log in to your account.
Merchandise categories
Choose from thousands of products across a range of categories including:
Electronics
Kitchen and dining
Home
Outdoor living
Kids, baby and pets
Fashion and beauty
Luggage and travel
Sports and fitness
Hobbies, music and games
Deal of the Week
Purchasing merchandise
To purchase a product from the Merchandise Rewards Catalogue, simply click the “Sign in to Order” button underneath the product description. You can then log in to your account. Once you’re logged in, you’ll either be able to purchase the product or, if you don’t have enough Dream Miles, the number of Miles you need in order to purchase the product will appear.
To view products you’ve ordered, navigate to the “My Orders” page, where you can view any orders you’ve placed – whether that’s merchandise or eVouchers.
How to get a discount
It’s possible to get a discount of 10% or 20% off the number of Miles you’ll need to redeem in order to get a product. There are three tiers – blue, gold and black – and the tier you’re in will determine whether or not you get a discount. Gold tier members get a 10% discount on merchandise, while black tier members get a 20% discount.
The tier you’re in is determined by the number of AIR MILES you collect in a calendar year:
Blue. Earn between 0 to 999 Miles in a calendar year.
Gold. Earn between 1,000 to 5,999 Miles in a calendar year.
Black. Earn more than 6,000 Miles in a calendar year.
Delivery
Merchandise Rewards are typically delivered within four weeks or less from the time of ordering. Certificate Rewards are usually delivered within three weeks or less.
You can track your order every step of the way – from the processing to the packaging and delivery. To check the status of your purchase, log in to your account and navigate to the “My Orders” section. You can then click on your reward and track it.
Bottom line
Although you can only redeem your Dream Miles for merchandise from the Merchandise Rewards Catalogue at the AIR MILES Rewards shop, you can get your hands on thousands of different goods if you have enough Miles saved up. You can choose from a wide range of categories including electronics, home and kitchen goods, luggage and more.
Interested in learning more about AIR MILES credit cards? Head to our guide here or compare cards below.
Compare AIR MILES credit cards
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Frequently asked questions
Once you're logged into your AIR MILES account, you can navigate to the Merchandise Rewards Catalogue and browse the offerings. Since you're already logged in, you can easily redeem your points for the merchandise of your choice – as long as you have enough for the product in question.
If you're simply looking to browse, you can head to rewards.airmiles.ca/merchandise. You can also sign in or create an account via this page.
If you haven't received your order within the time limit posted to your account, you can contact the customer service team at 1-888-AIR-MILES. You can also speak to a customer service agent via online chat.
You can also use the same contact methods if you've received the wrong item.
You can sign up to become an AIR MILES collector by clicking the "Sign in" button and then clicking the "Not a collector? Join now" button. You'll then need to provide your full name and email address. Once you log in to your account, you'll need to provide your address and phone number, and then create a PIN and a secret question.
You don't need an AIR MILES credit card to become a collector – but it helps you earn more Miles faster.
No, your AIR MILES won't expire unless your account is inactive for 24 consecutive months (or two years). If you don't earn or spend any points within a 24 month period, you'll lose your Miles and your account will become inactive.
No, AIR MILES eVouchers never expire.
Yes, if you'd like to apply for any of the credit cards in the table above, simply click the "Go to Site" button. You'll be taken to the secure online application where you'll need to provide your personal, employment and financial details. Don't forget to make sure that you're eligible for the credit card before starting the application process.
Navigate to the AIR MILES website and login using your AIR MILES Collectors number and your 4 digit PIN. Once logged in, you'll see both your Cash Miles and Dream Miles balances at the top of the page.
Emma Balmforth is a producer at Finder. She is passionate about helping people make financial decisions that will benefit them now and in the future. She has written for a variety of publications including World Nomads, Trek Effect and Uncharted. Emma has a degree in Business and Psychology from the University of Waterloo. She enjoys backpacking, reading and taking long hikes and road trips with her adventurous dog. See full bio
Learn a simple math equation to figure out how to determine the value of your credit card rewards program.
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