RBC car insurance
- Online Claims
- Discounts Available
- Roadside Assistance
- Optional
- Accident Forgiveness
- Yes
Summary
Lock in affordable rates when you sign up for basic or comprehensive car insurance with RBC.Â
Whether you want to insure a brand new vehicle or renew your coverage with a reputable provider, RBC car insurance could be a good fit. This "Big Five" Canadian bank offers personal liability and comprehensive car insurance to fit just about every financial situation. Find out what kind of coverage you might be eligible for as well as what's covered under each plan.
Pros
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Quick application. You can apply for a quote quickly and easily using RBC online portal.
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Many coverage types. You can get as much or as little coverage as you need, depending on your budget and preferences.
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Additional add-ons for special protection. You'll have the option to pay a little bit more to get benefits like family protection and forgiveness for your first at-fault accident.
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Flexible deductible. You can adjust how much you want to pay for your deductible to raise or lower the costs of your monthly premiums.
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Easy claims process. All you need to do to file a claim is call RBC and send in some mandatory documents.
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Potential for discounts. Depending on what province you live in, you may qualify for discounts for being claims-free or for being a mature driver.
Cons
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No online pricing. There are no set pricing schedules to give you an idea of how much you'll have to pay for different tiers of insurance.
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Some exclusions apply. You'll need to go through your policy with a fine-toothed comb to find out what exclusions apply to your vehicle.
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Need to pay for extras. You'll have to pay an additional fee for any extra protection you want to add on to your vehicle.
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Not available in some provinces. RBC car insurance isn't available in Manitoba, Saskatchewan and British Columbia.
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Mixed customer reviews. While there's some positive feedback, RBC car insurance has a low rating on several insurance review sites.
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Limited customer service. One of the main concerns put forward by customers is the lack of prompt and reliable customer service for claims resolution.
What is RBC car insurance?
RBC car insurance is offered by the Royal Bank of Canada and is designed to protect you and your vehicle in the event of a collision. RBC offers both a basic and comprehensive plan for car insurance. You’ll also be able to add optional extras to get additional financial coverage and help protect your driving record in the event of an at-fault accident.
The price you’ll pay for RBC car insurance will depend on a number of factors. These can include your driving record, what type of car you have, how old you are and what type of coverage and deductible you choose.
What car insurance options does RBC offer?
RBC offers a wide range of coverage options so that you can get the protection you need with a monthly payment you can afford.
- Third-party liability. Protects you in the case that you hit another driver in a collision that’s your fault (though it won’t cover repairs to your vehicle).
- Collision. Covers the cost of repairing or replacing your vehicle up to its actual cash value following a collision.
- Comprehensive. Protects your vehicle in the case of damage due to falling objects, vandalism, fire, theft, natural disasters or civil disobedience.
- All perils. Insures against all perils (collision + comprehensive) including theft of the vehicle by a relative or service person.
- Specified perils. Narrows down coverage to include only specific perils (such as fire or theft).
Are there any special add-ons available?
There are a number of optional extras you can add to bolster your existing coverage if you want additional protection.
- Family Protection endorsement. Covers you or your family members if you’re injured or killed in a collision caused by an uninsured, under-insured or hit and run motorist.
- Waiver of Depreciation endorsement. Guarantees that no depreciation will be applied to your new vehicle in your first 24 months if you need to make a claim.
- Loss of Vehicle Use endorsement. Pays for alternate transportation if your vehicle is being repaired or replaced due to a covered risk.
- Accident Protection endorsement. Protects your good driving record after your first at-fault accident and keep your premiums low.
- Satellite Program endorsement. Signs you up for a comprehensive roadside assistance program that covers towing, battery boosts, fuel delivery and more.
What exclusions do I need to know about?
When you sign up for your insurance policy, you should keep an eye out for any exclusions that may apply to your car insurance. These can include the following:
- Uninsured drivers. You may not be covered if a driver who’s not listed on your insurance takes the wheel and has an accident.
- Illegal activities. You won’t be able to file a claim if you get into an accident while doing something illegal, like driving under the influence of drugs or alcohol.
- Failure to report an accident. You might void your claim if you don’t report accidents within the timeframe specified in your policy.
- Unapproved use of your vehicle. You may not be able to get support if you don’t insure for commercial vehicle use such as driving for a ride-share company.
- Lack of routine maintenance. You might not be approved for a claim if you fail to schedule preventative maintenance on your vehicle.
- Improper maintenance. You could be denied support if any maintenance your vehicle needs isn’t carried out by a licensed professional.
- Fraudulent losses. You won’t be reimbursed for any claim that you make fraudulently.
What do customers say about RBC car insurance?
RBC is one of Canada’s most reputable banks and provides financial services to millions of Canadians each year. That said, RBC’s car insurance gets low reviews on independent insurance review sites like InsurEYE and RateLab.ca.
While some customers seem pleased with the rates on offer from RBC for car insurance, many others seem unhappy with the level of customer service provided. In particular, there are complaints about difficulties reaching an agent. There is also negative feedback about long processing times for claims (if they get approved at all).
How to apply for RBC car insurance
If you’ve weighed the pros and cons and you think RBC car insurance is the right fit for you, you just need to follow a couple of steps to apply.
- Use the online application to provide personal information like your name, email address, proof of ID and relevant documents.
- Review and submit your application.
- Get verified and negotiate the terms of your car insurance with RBC.
How to contact RBC
If you want to file a claim or if you have questions about the details of your policy, you can contact RBC by phone or email to speak to an agent. Just make sure to have your personal information and policy number on hand for faster service.
You can also sign in to RBC’s online service to get information about your coverage and exclusions. This service lets you review your billing details, modify your payment plan, view previous claims and chat with a licensed adviser about your policy.
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Bottom line
RBC offers a good mix of car insurance at an affordable price to most provinces in Canada. Find out what types of car insurance you can qualify for with RBC and apply for a quote to find out how much you’ll have to pay to insure your vehicle.
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